In today’s era, AOL is considered as one of the trusted mail services. However, it is not free from flaws. When it comes to the top ten AOL issue, AOL mail attachment problems surely ranked in the number one position. This is a common problem, but you need to troubleshoot it immediately. This error generally restricts you to operate the AOL mail account. So, if you ever face this issue and want to resolve it immediately, then you have just landed at the right place.
Have a look at the rest of the content as here we are going to discuss, some effective and practical procedure which will surely help you to troubleshoot this issue within a flicker of time.
Solutions you Can Try Out to Resolve AOL Mail Attachment Problems
Here are the solutions which you can try to resolve your queries.
Solution 1- Download the File Properly
This is the first method that you should try to resolve the issue. You have to make sure that you downloaded the file properly. For the images, you have to click on the photo option to see the preview of images. Then, you have to scroll the cursor over the picture to disclose a tittle. After that, you need to click on it to download the image. To download the image, you just need to click on the files option which is located on the email’s text ride. In case, you are using a web browser, then it will give you an option to view and download the image. So, you should select the download option. Thereafter the downloading process is started automatically. This automatically saves the downloaded files within the ‘Document’ or ‘My Document’ folder.
Then, exit from the page and restart your device. Then, check if the issue has been resolved or not. If not, then here is another alternative at your rescue.
Solution 2- Ensure that you have the Correct Software
If the above solution does not work for you, then here is another solution for you. You should make sure that you use the right software on the system to open the file. For example, if it is a PDF file, then just make sure that you have a PDF viewer.
If you are using a DOCX file, then you need MS Word or DOCX-compatible software.
If you use an incorrect software, then your computer will bring up a screen which says that it does not recognize the file type. In such conditions, you need the correct software to open it.
Solution 3- Restart and then Download again
In case, you have already applied the above two solutions, however, none of them work for you, then we suggest you restart your device and try to download it again. While you restart the device, then it will remove much of the RAM as well as it provides you a new chance to resolve the issue. When you have successfully restarted your computer, then what you need to do is to open the AOL mail account and after that, you should try to download the file again. If possible, then we suggest you to try to download them via a different PC.
Solution 4- AOL Quick Restore
So are you still dealing with the AOL mail attachment problems right? Here is another alternative for you. In case, you receive the AOL mail through the AOL software, then we suggest you run the Quick Restore feature. For that, at first, you have to go to the Home Screen of your system and click on the Start icon. Then, you should type ‘ system’ within the given field and hit the Enter button. After that a lot of option will appear on the screen from there you should scroll down below until you see the ‘AOL System Information’ option. Once, you find it, then you have to click on it. Then, a new window will appear on the screen. Here you need to click on the AOL Software option. Next, navigate to the ‘Quick Restore’ option.
Next, the restoring process will be started. While the process is running, then you should do nothing as it may stop the restoring procedure. Once the procedure is successfully completed, then you should click on the ‘Close’ option.
Finally, you need to restart your device and now the AOL mail attachment problems will not trouble you anymore.
That’s it. We strongly believe that with the help of the above four solutions you can quickly resolve the trouble on your own. However, if you think that you can not apply those solutions on your own or if you have the in-depth technical knowledge, then we recommended you to take professional help and get the best solution of it.