AOL mail on mac not working is one of the most common errors which you can encounter while using AOL mail via your Macbook. Mainly, due to some incorrect settings, you can get this error. Besides that, this error also occurs with your device due to many other reasons. To know them and to fix this bug, you have to stay on this page. This article consists of a comprehensive guide which will help you out to resolve the matter easily.
Causes for AOL Mail on Mac not Working Error:
More than one possible causes are there, due to which you can encounter this error with your device. For instance-
- First of all, you can encounter this error due to inconvenience present in the mail settings.
- You have entered an incorrect IMAP/SMTP Username and password combination.
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Then also, you can encounter this error with your device.
- In some cases, you can also encounter this error due to some glitch present in the mailbox.
Well, as you become aware of the causes, now, let’s focus on the solutions to resolve this matter quickly.
Proven Fixes for AOL Mail on Mac not Working Error:
Here is a comprehensive guidance using which, you will be able to resolve this matter without any hassle.
Method 1: Verify Account Settings
In case, if you notice that, the user account information, as well as the settings for the mail server, is not accurate. Then you can also encounter this kind of error with your device. In that case, try to provide the login credentials of your AOL mail once again. After that, try to check the status of the error. You will be able to resolve this matter without any hassle. In case, if the error persists, then try to follow the alternative method mentioned below.
Method 2: Refresh Your Mailbox
You can also refresh your mailbox, in order to resolve this matter without any hassle. In that case, try to follow these steps:
- At first, in the left pane of the Mac window, you have to tap on the Inbox which is situated below the Setup AOL account.
- After that, you have to wait for some time until your Macbook finishes the refresh process.
- After that, you will be able to resolve this matter without any hassle.
In case, if you won’t be able to resolve this action then, try to follow the next method.
Method 3: Run Connection Doctor
Using the previous method, if you won’t be able to resolve this matter, then you have to run the connection doctor to fix this issue without any hassle. In that case, try to follow these steps.
- At first, in the application dock, you have to tap on the mail icon.
- Now, in the top menu, you have to tap on the Window as well as tap on the Connection Doctor.
- Here, you will be able to see your connection status.
After running this tool, the diagnose tool will provide you the reasons for this error and you have to perform the troubleshooting process as per the result.
Case 1: Unable to verify IMAP/SMTP Username and password combination
If you have changed your password in the AOL mail, you have to provide the correct credentials in the place where you are trying to login again. In that case, try out these steps:
- At first, in the Mac mail, you have to choose the preferences.
- Now, in the Window which opens, you have to tap on the accounts option.
- In case, if you changed your password in the AOL mail, you have to change it here as well as you have to change it in the password box.
In case, if you encounter any other error message, then you should try out these step.
Case 2: Unable to Connect POP/IMAP/STMP Server
You can also check your network connection as well as you have to place a double click in the dialogue box in order to verify whether you have provided correct account preferences or not. Now, under the account information, in case, if you noticed that, everything is correct. In this case, You can encounter this error due to a firewall or network firewall. In that case, you have to also verify that, your server supports Secure Sockets Layer (SSL). Which is a protocol that provides communication security over the internet.
Case 3: No error but unable to send or retrieve emails using Mac Mail
In case, if you notice that, you are facing any kind of glitch while trying to send and receive mail, then you can restart your mac mail, can resolve this matter. If you have started your Mac but you are still getting the same issues then you can get this error. Also, if you have entered the mail id of the recipient incorrectly. Otherwise, you can also encounter this error due to some temporary inconvenience present in the mail. In that case, you should try to recreate and resend the message, hopefully, it will work you out. So, be sure about the box which is situated next to the Use SSL which is situated in the advanced tab of Accounts preferences.
Method 4: Restart Mac Mail
You can also restart your AOL mail in order to avoid this particular issue. So, try to follow these steps:
At first, you have to close your Mac mail and try to wait for some time. After some time, you have to reopen this email. After completing this restart process, you will be able to resolve this matter without any hassle.
Throughout this article, experts have provided comprehensive guidance using which you will be able to resolve this matter without any hassle. In order to perform the troubleshooting task easily, you should try to follow each and every step. Try to avoid step jumping. If you encounter any kind of errors while performing these troubleshooting steps, you can leave a comment in the comment section as your feedback. On that note, we are concluding this post, stay glued with us to get a more knowledge-based article at your fingertips.