If your computer freezes after a successful Adobe software update then it might create an irritating situation. However, this can be the result of Adobe error 1042. This error is also known as the update error.
Moreover, you might encounter this error code on the system screen while trying to update or install the Adobe software. Also, this error code appears when the Windows installer is not able to read a particular registry key.
On encountering this error code, you might be unable to update the Adobe software and after some time it might stop working. While the causes behind it are various, one of the common causes for this error code is corrupted Adobe software.
What Causes Adobe Error 1042?
The Adobe error 1042 appears due to a number of reasons. To know them, take a look below.
- Malware infection
- Poor internet connection
- Missing System file
- An older version of the Graphics card driver
- Security software or Firewall
How to Fix Adobe Error 1042?
Here we have discussed ten effective solutions to eliminate the Adobe update error 1042.
Solution 1 – Uninstall Adobe Software and ReInstall It
Due to the corrupted Adobe software, you might encounter Adobe update error 1042 on your device. So, remove the Adobe software and install it again. Hence, follow these steps.
- At first, navigate to the Control Panel.
- Locate the Programs and Features section, double-click on it.
- From the Programs and Features window, scroll down the page and find the Adobe software, select it. Then, click on the Uninstall button.
- Once the process is completed, restart the device and then reinstall it again.
- Visit the official website of the Adobe software and download the latest version of the Adobe software.
- After downloading it, install them properly.
- Once the installation process is done, restart the system and then check if the problem still persists or not.
Solution 2 – Update the Adobe Software
An outdated version of the Adobe software can lead to this error code from the system. So, you can update the software by following these steps:
- First of all, go to the official website of the Adobe software.
- Search for the latest version of the Adobe software and download it.
- Once the software is downloaded, install it correctly.
- After installing this software, reboot your computer.
Solution 3 – Run as the Administrator
To fix this issue, you can use the Administrator tool. To know more about it, follow these steps:
- Locate the Creative Cloud application, right-click on it. After that, choose the Properties button.
- From Properties window, move to the Compatibility tab and click on the Run this program as an administrator option.
- After doing this, click on the Apply button followed by the OK option to save the changes.
Solution 4 – Install the Latest Version of the Graphics Card Driver
According to the users, an outdated version of the Graphics Card driver can definitely result in the Adobe error 1042. So, it is necessary to keep the driver up to date. Hence, perform these steps:
- Press Win + X key together to open the WinX menu list and choose the Device Manager.
- On the Device Manager window, locate the Display Adapters section, select it to expand it.
- After that, right-click on the Graphics Card driver and choose the Update Software Driver button.
- Once the update process is finished, restart your PC and then check if the issue is resolved or not.
Solution 5 – Check the Internet Connection
If there is a problem with the internet connection, then you might fail to update the Adobe software. So, check if the internet connection is properly connected or not.
If your device is connected to the WiFi and encountering this problem then you can simply restart the router. After restarting the router, try to update the Adobe software and check if the error code still pops up or not.
In case you are using an Ethernet cable, you can unplug the ethernet cable and reconnect it again to check if the problem is solved or not.
Solution 6 – Clear the Cache Data from the Web Browser
If you do not remove the cache data on the web browser from time to time, then you might encounter the Adobe error 1042 on your device.
Therefore, remove the cache data from the browser. To do that.
- Open the Google Chrome application.
- On the Google Chrome window, go to the Menu section and select the Settings button.
- From the Settings window, scroll down the page until you find the Advanced section, select it.
- After that, click on the Privacy and Security tab on the left panel and select the Clear browsing data button.
- Next, set the Time range from the drop-down menu list.
- After that, mark on the Cache data, Cookies, Browsing Data and other files. Then, click on the Clear Data option to remove them.
- After following these steps, try to update the Adobe software and see if it is fixed or not.
Solution 7 – Remove the Third-Party Antivirus Application
Sometimes, the security software can also be responsible for this error to appear on your device. So, before updating the Adobe software, you can remove the third-party antivirus application. To do so,
- Go to the Control Panel and double-click on the Programs & Features section.
- When the Programs & Features window opens, scroll down the page and locate the Third- Party security software, select it.
- After that, click on the Uninstall button.
- Once the uninstallation process is done, reboot the system.
Solution 8 – Disable the Windows Firewall
The Windows firewall can also block Adobe software from updating. Hence, you can turn it off by following these steps:
- Launch the Control Panel window and move to the Windows Firewall section.
- When the Windows Firewall window opens, click on the Turn Windows Firewall on and off button on the left panel.
- On the right window, tick on the Turn Off Windows Firewall (Recommended) button from both Private Network Settings and Public Network Settings sections.
- Click on the Save button to save it. After that, restart the Windows device.
Solution 9 – Repair the Registry File
Corrupted registry files can also leads to the Adobe error 1042 on the device. So, you have to repair the registry files properly. Here’s how to do that:
- Press Win + R buttons to launch the Run box, type Regedit and then press the Enter button or click on the OK option.
- From the Registry Editor window, go to the following paths HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.pdf
- Right-click on the .pdf from the left panel and choose the Permissions option.
- On the Permissions window, select the Administrators group and mark on the Full Control button.
- After that, click on the Advanced button.
- When the Advanced window opens, go to the Owner tab and select the Administrators group and then tick on the Replace Owner On Subcontainers And Objects option. Then, click on the OK button to save it.
Solution 10 – Update the Operating System
After performing the above steps if the issue still arises, then you have to update the Operating System. Follow these steps:
- Open the Settings window and go to the Update & Security section.
- Select the Update tab and click on the Check for updates button.
- If the update is available, then click on the Update option.
- Once the update process is completed, the system will automatically restart.