The Adobe Creative Cloud desktop application is an important repository to access Cloud features. Therefore, it needs to be installed along with other Adobe software.
However, you will often face the Adobe Error Code 50 when the system fails to update or install it. Furthermore, this error indicates that the software is unable to back up its existing assets while installation.
What are the causes of Adobe Error Code 50?
Failed installation and updates are the most common causes of Adobe Error Code 50. In addition, other causes for this error have been listed below.
- Adobe Creative Cloud Desktop Application has been corrupted
- The system is unable to connect to the Adobe Servers
- The installation or update process is unable to delete the OOBE folder in the system.
How to Fix Adobe Error Code 50?
Generally, a quick reinstallation of the Creative Cloud Desktop app can easily fix Adobe Error Code 50. In addition, there are other ways by which you can fix this error. Try out one of the following solutions given below.
Solution 1 – Run the Adobe Creative Cloud Cleaner Tool
Adobe offers a range of diagnostic tools to help solve common errors. Out of these, you can use the Adobe Creative Cloud Cleaner Tool to fix Adobe Error Code 50.
Go through the following instructions to run this tool.
- Visit the official website of Adobe. Next, find and download the Creative Cloud Cleaner tool from the website.
- Right-click the downloaded tool and choose ‘Run as Administrator’. Follow the instructions as displayed.
- You will be presented with a lot of options. Choose the following –
Adobe Creative Cloud Desktop
CC Apps, Creative Cloud & CS6 Products
- Click on Next. The Cleaner tool will automatically find and fix the error.
Solution 2 – Rename OOBE Folders
The OOBE folder is the main folder of the Creative Cloud Desktop application. It is deleted and renewed while installing or updating. Usually, you will face Adobe Error Code 50 when the software is unable to delete this folder due to restricted permissions.
Therefore, you need to rename this folder. You can do this by following the instructions given below. Make sure that Adobe programs are not running in the background. Restart your computer if necessary.
- Press the Windows logo button and the letter ‘E’ at the same time. Navigate to C: and go to Program Files (x86).
- Here, open the Common Files folder and open the Adobe folder.
- Find the OOBE folder. Click on it, press the F2 key on your keyboard and rename it.
- Go back to C: and click on Users. Next, go to AppData and open the Local folder.
- Here, you will find another OOBE folder in Adobe’s folder. Simply rename it.
- From the top menu, click on Library.
- Go to the Application Support folder and open the Adobe folder.
- Right-click on the OOBE folder and choose Rename. You can rename it to ‘OOBE.old’ if you want.
Restart the Adobe software and try to update the application.
Solution 3 – Reinstall Adobe Creative Cloud Desktop Application
If you are still facing the Adobe Error Code 50, then you may have to reinstall it in your system. First, uninstall the Creative Cloud desktop application by following the steps below.
- Open a browser and visit the official website of Adobe. Here, download the Creative Cloud Uninstaller.
- Right-click on the downloaded tool and choose ‘Run as Administrator’.
- You will see a prompt message for confirmation. Simply click on Uninstall.
- Open and visit the official site of Adobe. Find and download the Creative Cloud Uninstaller for Mac. It will be a DMG file.
- Next, you have to mount this file and open it. You will see a warning prompt. Simply click on Open to continue with the uninstallation.
- You will see a prompt message once again. Click on Uninstall.
Similarly, you have to now install the Creative Cloud Desktop application. The instructions are the same for both Windows and Mac.
- Open your browser and visit Adobe’s official website.
- Download the current version of the Adobe Creative Cloud Desktop Application. Right-click on the installer and run it as an administrator.
- Install the application by following the instructions. Finally, you will see a prompt for logging in to your Adobe account. Just sign in using your login credentials.