BitDefender is an advanced security software that protects your computer from various types of malware, spybots, and cyber attacks. But while it is protecting you, the software itself can exhibit many problems.
When you come across the threat scanning error, the issue is mostly due to the threat scanner dump file. So, you need to send this information to the developers as soon as possible. Otherwise, BitDefender can lead to damaging or corrupting your device permanently.
Here, we will discuss the reasons and the possible solutions to fix the error. You must go through all the sections to troubleshoot the Bitdefender threat scanner error.
Reasons Behind Seeing BitDefender Threat Scanner Error Message
There are various reasons why the BitDefender threat scanner is showing an error message. The most responsible reasons are as follows.
- Corrupted BitDefender system files
- BitDefender has an outdated version
- Incomplete download of the executable file
- Presence of other security applications like Ashampoo, Qihoo, TrustPort, Bull Guard, Arca Bit, Emsisoft, F-Secure, HAURI, G DATA, and others.
All these issues can be solved with the hacks we are discussing below. We hope BitDefender won’t display the error after applying them.
A Problem has Occurred in BitDefender Threat Scanner: Here are the Fixes
These are the possible methods you can apply when the BitDefender threat scanner displays certain errors. Follow all the points given below before resolving the issue.
Method 1: Fix with the Repair Tool
The threat scanning problem is one of the most common problems for BitDefender users. However, you may require to utilize a repairing tool to resolve the specific error.
To apply this solution, open Google or any leading search engine and type “ BitDefender repair tool”. Before that, make sure that you know the bit version of the Operating System you are using.
So, select the bit version and download the repair tool from any secure website. Then install the tool and follow the step by step instructions to fix the BitDefender threat scanner error message.
If you want built-in tools in Windows to repair the application, press Windows+R tabs to launch the Run dialog box. Thereafter, type “winver” and click “OK”. This will redirect you to the fixed patch based on the OS you are using.
Hopefully, after running this patch, the issues with the threat scanner will be resolved.
Method 2: Mend Corrupted Files
In order to solve the issue, you need to fix the security software system files that are corrupted. Now follow the steps and solve the BitDefender issue with ease.
- Click the “Start” logo to open the file explorer. You can also double-click on the “My Computer” to access your PC’s storage location.
- Now, go to the address bar and type “C:\Program Files (x86)\Spybot – Search & Destroy 2”.
- After the Spybot dialog box opens, search for the “SDAV.dll” library file. If you cannot find it, then download it separately. Once the downloading is over, find your file in the “Downloads” location.
- Select the file and right-click on it to copy and then paste it in the Spybot folder. If the file is already present in it, replace it with the new file.
The new replacement will delete the corrupted file. We hope that now you will be able to use the Bitdefender without any threat scanner error message. If the problem is still there, then you can proceed to the next solution.
Method 3: Uninstall and Reinstall BitDefender
Uninstalling and then reinstalling BitDefender is one of the easiest ways to solve the issue. So, first, you need to uninstall the security application.
To do so, go to “Control Panel” and select “Programs and Features”. Thereafter, click on the “Uninstall or change program”.
From the list of applications, select BitDefender and click on “Uninstall/Change”. Now, wait for the task to complete. Then, restart your computer to save these changes.
Next, download the executable file of Bitdefender from its official website. Go to the Downloads folder and double-click on the installer to install the application.
If the application prompts you for downloading updates, update the application to get all the latest virus definitions.
Note: You can also download the Bitdefender removal tool to remove the application. This will also help you to uninstall the application completely from your computer.