“We couldn’t complete the updates undoing changes” is one of the most frequently occurring error messages which you might get on the blue background screen. This is what occurs in the middle of the updating process of Windows OS. If this is the situation that you are stuck with, and searching for ways to get rid of it, then you can read this article further. This article will help you to learn the applicable as well as effective methods in a complete sense so that you need not do any further research regarding the error to solve it’s causing factor.
In the latest version of Windows OS, that is, in the case of Windows 10, the updates are automatically getting downloaded and installed. However, this is possible, if and only if the automatic downloading system is active with an internet connection. Otherwise, you need to follow the manual way to download the updates. In the time of installing the updates if you get the above-said error message, then do not panic. Because you can try the effective fixes for the error. That is what, you can learn from this article. So, check it out further.
What Results in “We Couldn’t Complete The Updates Undoing Changes” Error?
If you are searching for the factors causing the “We couldn’t complete the updates undoing changes” error, then at first, you need to go through this section. But, if you are in a hurry, then you can skip this procedure but then this is not a good option. So, let’s know the responsible factors of the error, at first.
- Window’s update could not download smoothly
- Insufficient disk space
- Update interrupted during installation
- Corrupt system files
Whatever be the matter causing the error, you can solve it with the help of the methods discussed below. So, without worrying, check them out.
Methods to Fix We Couldn’t Complete The Updates Undoing Changes Windows 10 Error:
Once you get the error message in the form of the blue screen window, you will not be allowed to get the normal Windows screen open, until you solve the matter. For this purpose, to begin with the solution methods listed below, at first, you need to open the Advanced Startup window on the screen.
Open Advanced Startup (Automatic Repair) Screen
There are two different ways by which you can open the Advanced Startup window after you get the error message, and these are as follows:
Way 1: Access Advanced Startup (Automatic Repair) screen via Hard Power Reset
Continuously turning off and turning on the computer three times in a row will get you the Advanced Startup screen open.
As you already know, you will not be able to turn off your computer in the usual manner, so, you need to do it forcefully, each of the three times as said, to get the Advanced Startup screen open. For both the turning on and turning off purposes, you need to press and hold the Power button for an instant of time.
Way 2: Access Advanced Startup (Automatic Repair) screen via Windows Installation Media
If you have a Windows Installation Media utility in the form of DVD or USB or CD, then you can go for this method. At first, you need to attach the Windows Installation Media on your computer. After that, start your computer. This time you will get the window open, indicating you to press a key to boot your computer from CD or DVD or USB. After that, you should press the indicated key (it can be any key), and then follow up the onscreen instructions.
Firstly, you have to set the Windows installation language in the field as given. After you set the language, click on “Next”. Now, on the next window, you will get an option as “Repair your computer”, click on it. That is the overall steps to follow to get the Advanced Startup screen open.
Choose an Option> Troubleshoot> Advanced options
Now, from the available options under the Advanced Startup screen, select “Choose an Option”. After that, click on “Troubleshoot”. Next, from the Troubleshoot window, select the “Advanced options” option. And then, follow the below methods to get the “we couldn’t complete the updates undoing changes” error resolved.
Method 1: Restore your System Using Restore Points
System Restore is the safest method to solve any drastic problem with the Windows OS. But to proceed with this task, there must be a saved restore point recorded on your computer. And if not, then you will not be able to proceed with this method. System Restore method will not do any bad effect on your computer. So, you can proceed with this method without keeping any doubt.
- First of all, you need to navigate to the Advanced options window by following the steps as explained above.
- After that, from the Advanced options window, select the System Restore option.
- Then, you will see that the computer gets to restart and as a result, it will open up the System Restore window.
- Now, you need to enter your account’s password (conditional) in order to proceed with the further steps.
- After that, click on the “Next” button under the “Restore system files and settings” section of the System Restore window.
- Next, enable the checkbox for the “Show more restore points” message, which you will get at the below left-hand side corner of the window. This will open up all your System Restore points list which you have created earlier, that is, during the Windows normal working condition.
- Now, you need to select the suitable restore point from this available list.
- Then, click on the “Next” button.
- Further, from the “Confirm your restore point” window, check the details of the restore point, which you were selected from the list. After that, click on the “Finish” button to confirm your choice. Or, click the “Back” button, to get the restore point list once again.
- Once you click on the “Finish” button, the computer will progress to load to the point, you were selected. Next, check if your computer turns on to the normal Windows, which is evident that the error gets resolved.
Note: You must create a restore point of your computer during its full working condition. So that in future you are able to fix any problem efficiently by using this facility of Windows.
Method 2: Run a Startup Repair
Startup Repair is a diagnostic based troubleshooting tool which is used to fix various problems. Moreover, it stops the user to get the Windows screen open. Basically, this tool is very useful to solve the damaged or missing system files problems. The steps which you need to follow to begin this method are listed below. Hopefully, after you tried this method, you will get the “we couldn’t complete the updates undoing changes” error resolved.
Again to perform this method, at first, you need to open the “Advanced options” window by following the steps as explained above.
Next, from the available options under the “Advanced options” window, select “Startup Repair”. After doing this step, you will find that the tool starts to diagnose your computer to fix the problem. If this method successfully fixes the problem, then, you will be able to open the Windows screen back. If this method did not work, then it is better not to get upset and try the further methods as given below to get the error resolved.
Method 3: Run Deployment Image Servicing and Management (DISM) tool
This is another effective method to fix the error and the steps to follow is quite simple and are as explained below.
- To initiate this method, firstly open the “Advanced options” window by following Step 0 and Step 1 as above.
- After that, select the “Command Prompt” option from the available list under the “Advanced options” window.
- Next, on this open a Command Prompt window, type the command as given below. Write the command in the exact way as it appears below.
- DISM /Online /Cleanup-Image /RestoreHealth
- Now, press down the Enter button, to execute the command.
- Once you have successfully executed the command, restart your computer and then check if it affects positively in solving the matter causing we couldn’t complete the updates undoing changes Windows 10 error. Hopefully, your answer will be Yes this time.
Method 4: Remove All the Files Present Under the SoftwareDistribution Folder
SoftwareDistribution folder in Windows OS is the temporary folder which contents the update file for the instant until they are fully downloaded. If there is anything wrong during the update file loading process, then this can be the result of an incomplete or corrupt update file inside the SoftwareDistribution folder. According to many users, by removing the contents under the SoftwareDistribution folder, the problem will get solved. So, you can try this method. Here, in this section, we will completely describe the steps to remove the SoftwareDistribution folder contents. So, let’s check it.
Turn on Windows into Safe Mode
At first, you need to boot your Windows into Safe Mode. And for that, follow the above steps and Step 1 as explained above to open the Advanced options window. After that, among the available options under the Advanced options window, click on “Startup Settings”. Then, select the “Restart” button, which is present below the right-hand side corner of the Startup Settings menu. Once your system turns on after the restart, you will be presented with a list of options under the Startup Settings window. From the list of options, you need to go for the 4th or 5th option, that is, “Enable Safe Mode” and “Enable Safe Mode with Networking” respectively.
If you want to proceed with the 5th option (Enable Safe Mode with Networking), then you need to press down either the F5 key or the value 5 key. However, the procedure to Enable Safe Mode is also similar, in that case, you need to press either F4 key or the value 4 key.
Launch Administrator: Command Prompt window
Once you get into the Windows home screen, press down the Windows button, at first, to turn on the search bar. After that, on the search bar, type “cmd”, without using quotations. Next, as the top-most search result, you will visit cmd or Command Prompt, right-click on it. Then, from the menu window, select the “Run as administrator” option. That is the overall process to get the Administrator: Command Prompt window open the screen. Now, follow the below instructions further to solve the “we couldn’t complete the updates undoing changes” error by utilizing this method.
Delete Contextual Menu Under SoftwareDistribution folder
Now, you need to enter these below commands one-by-one on the Administrator window by pressing the Enter button after each of them. These commands will stop the Windows automatic updates service and the BITS respectively.
- net stop wuauserv
- net stop bits
Then, after executing both of the above commands, close the Administrator: Command Prompt window. Next, go to the path as explained below.
After that, you need to delete all the contents under this SoftwareDistribution folder. And for that, now, press both the Ctrl and the letter A key at a time to select all the contents at a time. Next, right-click on any of the selected options, and select the “Delete” option from the menu window. This will store in the trash folder on your computer. Further, restart your computer and then check if the normal Windows screen gets open. And if, then it indicates that you have resolved the “we couldn’t complete the updates undoing changes” error with the help of this method. So, now you are good to go to use your Windows OS.
Method 5: Reset your PC
Keep this method for the last to solve the “we couldn’t complete the updates undoing changes” blue screen error. The steps to follow this method is quite simple, but it might delete all the installed applications or present files from your device. So, if you agree with these conditions, then, proceed with these steps below.
To begin with, at first, you need to open the “Advanced Startup” screen by following any of the ways described above. After that, from the “Advanced Startup” screen, click on the “Choose an option” option. Further, from the Choose an option window, select “Troubleshoot”. Next, click on the “Reset this PC” option, under the Troubleshoot menu window. Now, from the next window, that is the “Reset this PC” window, click on “Keep my files”, this will enable you to keep your personal files stored on the device. But, it is better to proceed with the second option (Remove Everything). Once you click on the Remove Everything option, you will see that it begins the process. Once the process is over, hopefully, you will get the problem solved.
All these are the effective methods by the application of which you can easily solve the “we couldn’t complete the updates undoing changes” error efficiently. Hopefully, you will not get stuck in any step of the above methods. In case, if you get any problem, then you can leave a message regarding the issue that you are facing in the comment section below.