Error 0x80070091 is one of the common issues which are encountered by the Windows users during the process of System Restore. Users receive the error message is an unspecified error occurred during system restore 0x80070091. Moreover, this error can also be caused by a problem with the Windows Apps folder. This error code indicates that the directory is not empty. During the system recovery process, there is a WindowsApps folder that should be empty, but this does not occur because the antivirus program blocks the synchronization process or settings. If you are using an older version of Operating System can also cause this particular error code 0x80070091 on your PC. So, if you are one of them who are suffering from this similar issue then here you will get all the solving process for this error code.
Different Procedures to Troubleshoot Error 0x80070091
Before starting any methods at first you should restart your PC. Sometimes, restarting the system can fix several problems that you have faced on your computer. So firstly, you have to restart the system. After restarting your PC if the error is still there, then here you can get another procedures that can help you to solve the error 0x80070091. Let’s have a look at the section below:
Procedure 1 – Remove the Antivirus Application
First, you need to remove the antivirus software on your computer. As we know that antivirus applications interfere with this process and block the computer from the process of system restore on the system. So you should uninstall the third party antivirus application on the system. To uninstall it follow the steps:
Step 1
At first, you need to hold the Windows Home key along with the R key to open the Run dialog box. Type Control Panel in the Run box and then hit the Enter button or click on the OK option. Alternatively, you can go to the Search Panel and type Control Panel and then press the Enter button from the keyword.
Step 2
From the Control Panel window, you need to take the mouse to the Programs and Features section, double-click on it. From that tab, you will find the Third Party antivirus application and then click on the Uninstall option. Now you can see that the uninstallation process has begun.
Step 3
Once the process is done, you have to restart your PC and then check whether the error is still there or not. If the problem does not solve with this method then you can use next procedure which are mentioned below.
Procedure 2 – By using the Windows Recovery Environment
By using the Windows recovery environment, you can eliminate the error 0x80070091 from the system. Follow these steps:
Step 1
Firstly, you have to press the Windows button once and then you need to choose the Power button. After that you can press and hold the Shift button and then select the Restart button to start your computer.
Step 2
After restarting your PC, you can see that the Windows recovery environment options will open. From that section, you will get an option Troubleshoot, select it. In the Troubleshoot tab, you can select the Advanced Options list. From that list, click on the System Restore option. Now you need to follow the onscreen instructions to finish the restore process. Once done, the system will automatically restart and then check if the error is solved or not.
Procedure 3 – From the Safe Mode to Perform the System Restore
Safe Mode is a Windows mode that only works with a minimalist user interface with the desired program. With the help of Safe mode you can also resolve this issue on your computer. To do that follow the directions:
Step 1
In the first step, you need to press the Windows button once to launch the menu list. From that list, you can select the Power button. After that, you should press and Hold the SHIFT button and then you can get an option Restart, select it. Now the system will restart.
Step 2
After restarting the system, you can see an option Troubleshoot, click on it. In the Troubleshoot tab, you can select the Advanced Options and then click on the Startup Options to open it. In that list, you can select the Restart button. Now, you will find the system has restarted and you will get several options.
Step 3
When the system is restarting, you need to press the F4 button to run into the Safe Mode. Now the system will enter into the Safe Mode. Now you can perform the System Restore process into the safe mode.
Step 4
To perform the System Restore process, you need to press the Windows button + R key to launch the Run box. In the Run box, type rstrui.exe and then click on the OK option or hit the Enter button.
Step 5
In the System Restore window, you can select the Next option. From that window, you can choose the restore point that you want. After that, you can select the Next button and then click on the Finish option. Now you need to wait for a few seconds to finish the restore process. Once you are done, you can see that the problem does not show up on the screen.
Procedure 4 – Rename the WindowsApp Folder Into Safe Mode
An alternative procedure that we have shared to get rid of the error 0x80070091from the system is that changing the WindowsApp folder into the Safe mode. To perform this follow the directions carefully:
Step 1
You should press the Windows Home key and R key together to open the Run window. Type msconfig in the Run box and then press the Enter key or click on the OK option. Alternatively, you can type System Configuration in the Search Panel and then hit the Enter button.
Step 2
In the System Configuration window, you need to take the mouse to the Boot tab and then mark the Safe Mode option. After that, you can select the OK button and then select the Restart button if shows up any window.
Step 3
Now the system has restarted into the Safe Mode. After restarting the system, you have to hold the Windows Home key and press the X button to launch the WinX menu list. From that list, you can select the Command Prompt(Admin) application.
Step 4
In the Command Prompt window, you can type the following commands and then hit the Enter button after typing each command.
-
- cd C:\Program Files
- takeown /f WindowsApps /r /d Y
- icacls WindowsApps /grant “%USERDOMAIN%\%USERNAME%”:(F) /t
- attrib WindowsApps -h
- rename WindowsApps WindowsApps.old
Step 5
Once the Command is executed, you can now reboot the system and then try to perform the system restore process on your PC and check whether it works properly without any error.
Procedure 5 – Changing the WindowsApps Folder in WinRe
You can also use this procedure to solve the system restore error 0x80070091 on your computer. If you don’t know how you can do that then follow the directions which are mentioned below:
Step 1
At first, you need to hold down the Windows button and at the same time you can press the I key to open the Settings window. Alternatively, you can type Settings in the Search Panel and then press the Enter button.
Step 2
In the Settings window, you can double click on the Update and Security section. From the Update and Security tab, you can go to the Recovery section from the left side panel.
Step 3
On the right side window, you can go to the Advanced Startup section and select the Restart now option. After restarting your PC, you will get Choose an options window will open. From that section, you need to select the Troubleshoot button. After that, you can select the Advanced options menu list. In that menu list, you can choose the Command Prompt option to open a Command Prompt window.
Step 4
In the Command Prompt window, you need to type the following commands and then press the Enter button after typing each command.
- cd C:\Program Files
- attrib WindowsApps -h
- rename WindowsApps WindowsApps.old
Step 5
Once the task is completed, you need to restart your PC and then check whether the error is still appears or not.
Procedure 6 – Update the Operating System
You can see the error 0x80070091 if you are using an older version of Operating System. So you must keep your PC up to date. To update the system follow the steps given below:
Step 1
At first, you need to open the Settings window, by pressing the Windows button and I key. Alternatively, you can right click on the Windows button to open the WinX menu list and then select the Settings application.
Step 2
When the Settings window opens, you can see the Update and Security section, double click on it. From that tab, you can navigate to the Update section which is located at the left side panel. In the Update tab, you can select the “Check for updates” option. Now the system will find that any updates are available or not. If yes, then you can get an option Update, click on it. Now the update process has begun. Once you are done, check the error should be eliminated.
Procedure 7 – Perform the CHKDSK Scan
By running the CHKDSK scan you can also resolve the error 0x80070091 from your computer. The following steps will help you.
Step1
Firstly, you have to press the Windows button + S key to launch the Search Panel. Type cmd in the Search box and right click on it to open the Menu list. In the list, you need to select the Run as administrator option. Alternatively, you can press the Windows button to open the WinX menu list and select the Command Prompt(Admin) application.
Step 2
When the Command Prompt window opens, you need to type chkdsk /f X and then hit the Enter button to run this command. Once it executes, reboot the machine.
Procedure 8 – Disable the Sync Settings
Sometimes, the error 0x80070091 appears when the Sync Settings are turned on. So if you want to resolve this problem then you can turn off this feature immediately. Follow the steps given below:
Step 1
At first, you can click on the Windows button to open the list and then select the Settings application. Alternatively, you can get the Settings application by pressing the Windows Home button and I key together.
Step 2
From the Settings window, you need to take the mouse to the Accounts section. In the Accounts tab, you can click on the Sync your Settings option to open it. In that settings window, you can go to the Sync Settings and then select the Disable option to turn it off. Now you can start the system restore process on your computer.
Procedure 9 – Delete the Problematic Updates
Many users have reported that delete the problematic updates can also fix the error 0x80070091 from the system. To remove them follow these steps cited here under:
Step 1
You can type the Settings in the Search Panel and then press the Enter key. Alternatively, you need to hold down the Windows Home key and at the same time you can press the X button to launch the WinX menu list. From that WinX menu list, you can select the Settings application.
Step 2
When the Settings application opens, you can double click on the Update and Security tab. In this tab, you can select the Update tab which you can find at the left side panel.
Step 3
In the Windows Update section, you can check for the View installed update history option, click on it. After that, you can select the Uninstall updates option. Now you can see the recently installed the application lists will open. After that, you have to double-click on the application that you want to remove and then select the Uninstall button to delete them. Once it completes, reboot your PC and then check if the error 0x80070091 has been removed or not.
We hope this article will short out of your system’s problem that you have faced at this moment. Now you will get all the information about the error 0x80070091 and also get the procedures to get rid of the system restore error 0x80070091 on the system. Carefully follow these procedures and do these steps on your computer to solve this issue. However, in case if you face this problem ever or you do not have technical knowledge then you can talk to an expert.
