Malwarebytes is one of the most used security software. It helps to protect our computer from the potentially dangerous malware attacks. Sometimes, the Malwarebytes users may face some troubles to run the software. This can take the form of an error notification appearing on your screen while opening the Malwarebytes security software. Malwarebytes anti-malware error code 5 is a common problem among users. The problem mainly appears due to some damaged files which are infected by Malware. Or, it may happen due to bad installation of a corrupted Malwarebytes software version. If you are dealing with this kind of situation, then this guide is for you. Here, we are going to discuss the steps that can help you to fix your problem with error code 5.
Effective Solution to Resolve Malwarebytes Anti Malware Error Code 5
Here, in this part of the article, we are going to discuss the steps that can help you to resolve Malwarebytes anti-malware error code 5. Go through the steps that are mentioned in the upcoming part of the article. And resolve the problem with your own:
Method 1: Replace the Registry Entry
You can get rid of the problem by replacing the Registry entry. Here, are the steps that can help you to do it:
For Windows 7
If you are Windows 7 users, then you need to follow the steps which are written below.
- At first, restart your computer. Then, keep pressing the F8 key repeatedly from your keyboard until the Windows 7 logo appears on your screen.
- After that, click on the Repair your computer option from the Advanced section. And choose your preferred language.
- Thereafter, click on the Startup Repair option. Then, follow the onscreen instruction,
An Alternative Method
Here, is an alternative method that can help you to replace the Registry entry. Use the command prompt to change the registry key. The steps are followed by:
- At first, move on to the Start button which is located at the bottom of the left corner of your computer screen.
- Then, type Command prompt in the appearing search box and click on the Command prompt option from the appearing list.
- After, opening the command prompt type C:\ and hit the Enter button.
- Then, type cd Windows\System32\Config and press the Enter.
- Thereafter, MD Temp.
- Furthermore, you will need to proceed with by entering the following commands. And press the Enter button from your keyboard after entering each of the commands.
copy BCDTemplate Temp
copy COMPONENTS Temp
copy DEFAULT Temp
copy SAM Temp
copy SECURITY Temp
copy SOFTWARE Temp
copy SYSTEM Temp
- Once you have done with the steps from the above part of the article now, you need to enter the following commands. Hit the Enter button after each of the commands.
ren BCDTemplate BCDTemplate.bak
ren COMPONENTS COMPONENTS.bak
ren DEFAULT DEFAULT.bak
ren SAM SAM.bak
ren SECURITY SECURITY.bak
ren SOFTWARE SOFTWARE.bak
ren SYSTEM SYSTEM.bak
- After that, enter the following commands and hit the Enter button after entering each of the commands.
copy C:\Windows\System32\Config\Regback\BCDTemplate C:\Windows\System32\Config\BCDTemplate
copy C:\Windows\System32\Config\Regback\COMPONENTS C:\Windows\System32\Config\COMPONENTS
copy C:\Windows\System32\Config\Regback\DEFAULT C:\Windows\System32\Config\DEFAULT
copy C:\Windows\System32\Config\Regback\SAM C:\Windows\System32\Config\SAM
copy C:\Windows\System32\Config\Regback\SECURITY C:\Windows\System32\Config\SECURITY
copy C:\Windows\System32\Config\Regback\SOFTWARE C:\Windows\System32\Config\SOFTWARE
copy C:\Windows\System32\Config\Regback\SYSTEM C:\Windows\System32\Config\SYSTEM
- Once you have done with the steps from the above part of the article, now check if the problem is resolved or not.
For Window 10
If you are Windows 10 user then, you will need to follow the steps which are next to you. So, let’s go through it:
- At first, move your cursor to the bottom of the left side of your computer screen then, click on the Start button. Then, select the Settings option.
- After that, click on the Update and Security option.
- Then, go to the Recovery option.
- Thereafter, click on the Get Started option from the Reset This PC section.
- Now, click on the Keep My Files option.
- Then, follow ae per the onscreen instruction,
Here’s an Alternative Method
Here, is an alternative method that can also help you to reset the registry entry. Do as per directed in the following part of the article:
- At first, you need to go to the Settings panel and click on the Update and Security option.
- Then, click on the Recovery option.
- After that, select the Get started option that you can find from the Reset This PC section.
- Thereafter, click on the Remove Everything option, and then follow the onscreen instructions.
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- Then, check if the problem is resolved or not.
Method 2: Uninstall and Reinstall the Malwarebytes Security Software
If you are still stuck with the Malwarebytes error code 5, then you should uninstall the software and reinstall it in your system. Here, are the steps that can help you to uninstall and reinstall the Malwarebytes software, go through it.
How to Uninstall the Malwarebytes software?
If you want to reinstall the Malwarebytes security software in your system, then you must need to know the steps to uninstall the software. In the following part of the article, we are going to discuss the steps that can help you to uninstall the Malwarebytes software from your computer:
- At first, go to the Start button which is located in the bottom of the left side on your computer screen and click on it.
- After, opening the Start menu search for the Control Panel option. Type “Control Panel” in the search box and select the Control Panel option from the appearing list.
- Thereafter, click on the Programs and Features option.
- Now, move your mouse cursor to the “Malwarebytes Anti-Malware” option and right click on it.
- After that, click on the Uninstall option.
- Then, click on the Yes button to confirm the procedure.
How to Install the Malwarebytes Software?
Now here, in this part of the article, we are going to discuss the steps that can help you to install the Malwarebytes software in your system. Follow the steps which are next to you:
- At first, you need to visit the official website of Malwarebytes. Then, click on the link which is named as “Download free version”
- After that, double click on the Malwarebytes installation file from the desktop.
- Thereafter, choose your preferred language and click on the OK button.
- Furthermore, proceed with by clicking the Next button, and then click on the “I accept the agreement” option.
- You need to click on the Next button several times to proceed with it.
- After that, tick on the “Create a desktop icon” and “Create a quick launch icon” boxes and again click on the Next button.
- Then, click on the Install button, now it will take a few minutes to complete the installation procedure.
- Once you have done with all the steps that we have discussed in the previous part of the article, now check if the problem with your Malwarebytes error code 5 is resolved or not.
Method 3: Perform Windows System File Checker
If you failed to do the methods that we have mentioned in the earlier part of the article. Then, you should perform system file checker in your computer. The steps which are mentioned in the bottom part of the article will help you to do so:
For Windows 7 Users
If you are Windows 7 users, then you should follow the steps that we have discussed in the following part of the article.
- At first, go to the bottom of the left side of your computer screen and click on the Start button.
- Then, write down command prompt in the appearing search box and click on the Command prompt option from the appearing list of results.
- After that, click on the Run as administrator option.
- Thereafter, the UAC warning Window will appear on your screen, click on the Continue or Yes option from the Window.
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- While opening the Command prompt, type the following command sfc /scannow and hit the Enter button.
Alternative Method
Here, we are going to present an alternative method that can help you to run the System file checker in your system. So, let’s have a look at it.
- At first, Restart your PC, then keep pressing the F8 key from your keyboard until the Windows 7 logo appears on your screen.
- Then, click on the Repair your computer option from the Advanced Options screen.
- Thereafter, choose your preferred language. And click on the Command prompt option.
- Then, type the following command and hit the Enter button.
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows
- Now, check if the problem is resolved or not.
For Windows 10
If you are a Windows 10 user, then you need to follow the steps from the which are written below.
- At first, press and hold the Windows key to open the Start menu or you can click on the Start menu option which is located at the bottom of the left corner on your computer screen.
- Then, write down the Command prompt of CMD in the search box. And click on the Command prompt option from the appearing list.
- After that, click on the Run as Administrator option. And enter your provided password.
- Once you have done with it type sfc/ scannow and hit the enter button from your keyboard.
Alternative Method
Here, is an alternative method that can also help you to run the System file checker in your computer. The undermentioned part of this article we are going to discuss the steps:
- At first, you will need to insert a Disk and restart the system.
- Then, press and hold any of the keys from your keyboard. This will help you to boot your computer from the DVD.
- After that, select the keyboard layout, time and language of the system.
- Thereafter, click on the Next option.
- Now, click on the Repair your computer option. And click to Troubleshooter option.
- Once you have done with the steps that we have mentioned in the previous part of the article, click on the Advanced option, then click on the Command prompt option and type the following commands.
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows
- After entering the command press the Enter button. And check if the problem is resolved or not.
Summing it Up
Hope this article has helped you to get rid of the problem with Malwarebytes anti-malware error code 5. If you have any more questions related to this topic, then you can comment us on our comment section.