How to Solve If Your Outlook App not Working?

In today’s advanced technology, Outlook account is the most popular email clients introduced by Microsoft. With the help of the Outlook app, we can easily get in touch with anyone and anywhere. However, it is not free from flaws. A lot of Outlook users reported that they face Outlook app not working issue. Once you encounter this issue on your system, then it restricts you to use the Outlook account.

Fortunately, you can easily troubleshoot this error and for that, you need to follow a proper strategy. Therefore, if you face this issue and want to overcome it, then you are in the right place. Now, go through the passage details, as here we are going to discuss some troubleshooting techniques which will surely help you to resolve the issue within a flicker of time.

Probable Causes of Outlook App not working

If your Outlook not working on iPhone, then several reasons might be responsible for the occurrence of this issue on your iPhone. Here for your help, we have highlighted some of them.

  1. In case, you have not updated the Outlook account for more than one month, then you might face this issue on your iPhone.
  2. If you have a weak internet connection on your iPhone, then also it is a valid reason for the Outlook app for iPhone not working issue.
  3. In case, you have not updated the device drivers for a long time, then also this issue may create trouble for you.

These are some of the common causes of the Outlook app not working issue. Now, have a look at the possible symptoms that are triggered by this problem.

Prominent Symptoms

Once the Outlook app stop working, then you can face several difficulties. Such as:

  • Error code  0x80042108, 0x80040600 pops up on the screen.
  • No connection cannot be made between your Outlook account and the system.

So, as you can understand that once the Outlook app stops working, then a lot of error code can occur simultaneously on the display. It is mandatory for you to resolve the trouble, as early as possible. Now, have a look at the resolving techniques to resolve your queries.

Solutions to Resolve Outlook App not Working

In the earlier section, you get to know the reasons due to which the Outlook app stop working. Now, keep an eye on the feasible solutions to get rid of this trouble.

Solution 1- Ensure that the iPhone is Connected with the Internet

If you don’t have a stable internet connection, then the Outlook app becomes slow and stops working. In your case, if this is the reason, then make sure that you have a strong internet connection and after that restart the machine and check if any change is made or not.

Solution 2- Find out whether it is a Server or Mail Issue App

If you found that the internet connection is stable, then we suggest you check if the problem is associated with the email server or not. So, you should try to open your email account via the webmail. Then, you need to create a test email to send and receive via the webmail. In case, you successfully send and receive email via the webmail, that only means that trouble is either on the mail app or on your iPhone. Alternatively, you need to deal with the email client or server problem first. In case, you are sure that the problem is not associated with the email server, then you have to troubleshoot the mail app and the iOS device.

Solution 3- Check the Outbox

If the above methods do not work for you, then we suggest you, check the Outbox, locate the email and after that, check if the issue has been resolved or not. Here are the steps you need to follow to apply this solution on your computer.

Step 1

In the beginning, you need to open the Mail application on the iPhone. Then, you have to tap on the Mailboxes which is located on the top left corner of the Mail app screen.

Step 2

Then, you should navigate to the Outbox folder. In case, you do not find an Outbox folder, then it only means that the email is not sent. In case, you see the email in the Outbox folder, then click on it.

Step 3

Now, verify and make sure that the receipt’s email address is correct and valid. Keep in mind that, you can not send an email if the receipt’s email address is not correct. If everything is secured, then click on the Send button.

Now, if you are able to send an email, then the issue is resolved. Unfortunately, if not, then don’t worry here is another alternative at your rescue.

Solution 4- Verify the Settings

If the above two methods do not work for you, then we suggest you verify the settings of your iPhone. To make sure that the settings are appropriate, you need to go through the undermentioned steps.

  1. At first, you should tap on the Settings option. Then, navigate to the ‘Accounts & Passwords’ section.
  2. After that, click on your email account. After doing so, you can see the information including the incoming and outgoing mail service.

Now, you have to check the recommended settings and ensure that they are the same as what you see on the iPhone screen. Once you have assured about it, then exit from the account and restart your device. Then, check whether the Outlook app is working or not.

In case, you are still unable to resolve the matter, then move to the next solution.

Solution 5- Check the iOS mail Fetch and the Notification Settings

Sometimes, the Fetch settings can be responsible for this issue. Due to these settings sometimes you might receive emails. If this is the reason, then you have to adjust the settings, here is how to do it.

  1. At first, you have to go to the Settings option. Then, you should put the username and password.
  2. Next, you should click on the Fetch New Data option.
  3. Thereafter, you have to choose settings such as Automatically or Manually.

With the iOS 11 and later, Automatically is set by default. The device will fetch the new data only when your device is charging and it is connected with the Wi-Fi.  

Now, you need to make sure that the Notification settings are set correctly. For that, at first, you should go to the Settings app. Then, you have to click on the Notification option. Thereafter, you have to tap on the Mail option. Next, you should click on an email account. Then, you should adjust the Alerts, Badges, as well as the Sound.

Solution 6- Delete the Spam Emails

So, you are still dealing with the Outlook app not working issue, right? Don’t panic, here is another alternative for you. In case your Outlook account is affected by a malware-ridden email, then your Outlook account might stop working. In such cases, what you need to do is to delete the spam emails. So, do the needful after that, exit from the page and reboot your system. Then, check whether the Outlook is working or not. If not, then focus on the next solution.

Solution 7- Start the Device into the Safe Mode

If none of the above solutions bring the required solution for you, then we recommend you to start your computer into the Safe mode. As we mentioned earlier that sometimes the Outlook might stop working after updating a device or after installing a new device. In your case, if this is the reason, then we advise to turn On your computer into the Safe mode and after that undo the recent changes. When the Outlook app starts working, then bring your device back to the Normal mode.

Solution 8- Repair the System Files

Are you still dealing with the Outlook app not working issue? Then we suggest you use the  SFC command to resolve the trouble. For that, at first, go to the Home Screen of your device and tap on the Start menu. Next, you have to type ‘cmd’,  in the search field and then hit the Enter button. Now, a new window will appear on the screen and after that, you have to search for the Run As Administrator option.

Next, a blank page will appear on the display and you should type ‘sfc /scannow’ in the given field and press the Enter button.

Wait for sometimes, till the completion of the procedure. Once done, then you should exit from the page and restart your machine and try to access your Outlook account smoothly.

Solution 9- Delete the Outlook account and set it Again

This is also a good alternative to resolve the issue. So at first, you have to log in to the email provider’s website. Just make sure that all the email is present there or you have to make sure that the email is saved somewhere other than the iOS device.

Now, go to the Settings section of your device and from there navigate to the ‘Passwords & Accounts’. Now, you have to click on the email account which you want to remove. Then, click on the Delete account.

After that, you should add the Outlook account again.

Solution 10- Check and Ensure that the Account Credentials are Correct

You should ensure that the entered password is correct. For that, you have to check the password. Now, you can check the password by login into your email provider’s website. In case, you still get a password or username error, then contact your email provider for further assistance.

We believe with the help of the above ten solutions, you can quickly resolve the Outlook app not working problem on your own. However, these steps require a little technical knowledge and if you think that you don’t have that much technical knowledge, then we suggest you not to waste your valuable time and rely on an expert for further assistance.

Maria Colombo
Maria Colombo
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