QuickBooks Error 6190 is a pop-up error that occurs when the company file is not accessible by a user. Usually, this happens when the user is trying to access the file in a single-user mode instead of a multi-user mode.
This error can be an annoying hindrance as it hampers the normal functions of the software. It can also make the computer slow or cause a system crash.
How is QuickBooks Error Code 6190 Caused?
Accessing a company file in single-user mode is the most common cause of this error. However, there are other ways through which QuickBooks Error 6190 could be caused.
Some of the possible causes are listed below.
- Outdated QuickBooks Software
- Damaged or corrupted files
- Transaction log of the software not matching with the company file
- Update failure
- Network issues
- File located in external drives or cloud storage
How to Fix QuickBooks Error 6190?
The QuickBooks Error 6190 can be easily fixed in a few steps. Before you head over to the solutions, try the following:
- Check your internet connection. Make sure that all the other computers are connected as well.
- Restart the host computer along with the other computers.
- Transfer the files from an external drive or cloud service to your local storage.
If these don’t work, one of the following solutions will help you to get rid of QuickBooks Error 6190.
Solution 1 – Use QuickBooks File Doctor
QuickBooks is a product of Intuit Inc. They offer various tools and software to help fix common errors without manual intervention. Therefore, you can download and install them from their official website.
Similarly, QuickBooks File Doctor is one such tool that helps to automatically fix corrupted system files. You can follow these instructions to run it on your host computer.
- Download the tool from the official website of QuickBooks. Right-click on the downloaded tool and select Run as Administrator.
- Choose ‘Both file damage and network connectivity’ when you see an option to choose from. Follow the instructions as displayed.
- Confirm your admin privileges of the software by entering your login credentials.
- The software will automatically scan and fix your corrupted files.
Solution 2 – Install QuickBooks Database Manager
In addition to QuickBooks File Doctor, you should download and install the QuickBooks Database Manager. It should be noted that it needs to be downloaded only on the host computer.
This software manages and maintains all the company files. You can visit their official website and download it from there. The database manager will take care of all the common errors.
Solution 3 – Fix Transaction log and Company File Mismatch
Usually, QuickBooks Error 6190 is caused due to a mismatch of the transaction log with the company file. This is a common error that is caused due to malware attack or system changes.
Therefore, you need to fix this mismatch. You can do this by following these instructions.
- Press the Windows logo button along with the letter ‘E’ to open File Explorer. Here, you need to navigate to the drive where QuickBooks was installed.
- Locate the folder and go to Company files.
- Next, you have to find the transaction log file with the extension .tlg. Right-click the file and rename it.
- Similarly, find the company file with the extension .qbw. Rename it as well.
- Open QuickBooks software and try to access your files now.
Solution 4 – Recheck Single User Mode
Another cause of QuickBooks Error 6190 is when the user is trying to access the file in a single-user mode. Therefore, you need to make sure that you’re accessing the file in multi-user mode.
You need to recheck single-user mode by following the given steps.
- Logout of QuickBooks from all the computers including the Host computer.
- Next, restart the computers in the network.
- In the host computer, navigate to the installed directory of QuickBooks. Find the Company files folder and right-click on it. Choose cut and then paste it on the desktop.
- Again, cut it from the desktop and paste it again in the installed directory.
- This will cause a minor ‘reset’ and you’ll be able to access the files once again.