Sometimes, you might face an error message which says “Skype certificate error has occurred” when you try to log in to Skype for Lync Online. Most of the time, you will find the problem in the Lync 2010 and 2013 versions respectively.
Due to this error message, you would be unable to access your Lync account. In addition, you might get a problem you try to log in with the personal certificate while signing into your account. Additionally, the error message while trying to sign in to your account and make your account error-free.
If you are struggling with the same situation and are trying to get some information about the possible fixes in order to fix the issue. Hence, follow the article thoroughly and you will able to fix the issue without any difficulties. So, stay tuned with this context and apply the discussed process as described in the section below:
Prime Reasons Behind Skype Certificate Error
Before going to the solution section, you need a clear idea of how this Skype certificate error
Occurs. When you analyze the causes for this particular issue, you find multiple of reasons responsible for this. However, the main reason is that the software is out of date. Moreover, the Lync client is also responsible for this particular issue.
Apart from this, an outdated Microsoft Online Service also causes the problem. In addition, the cached certifications of Skype might be outdated or the program may be damaged due to malware attacks.
Hence, once you figure out why this error message came out, now let’s proceed with the solutions section.
Effective Hacks to Fix Skype Certificate Error
Here, in this particular section, we have provided you with proven techniques to fix Skype certificate error with ease. Hence, take a look at the solutions, read them, and apply them in order to get rid of this situation:
Fix 1: Uninstall and Reinstall the Skype Application
When you confront the glitches, the basic and easy method that you can try in order to resolve the issue. To do so, work your way through the following section:
At the beginning of the process, you need to move to the search panel and type Settings in the search bar. Then, press the Enter button to open it up.
In the Settings option, go to the Programs and Features section, and double-click on it to expand the option. Here, you will find all the applications that are installed on your device.
Then, search for the Skype application and right-click on it. From the dropdown list, select the Uninstall option and press OK to confirm the action.
Meanwhile, the uninstallation process will begin. Once the process is done, restart the system. After that, open the system and launch a web browser to download the application again from the official website of Skype.
Download the new version of the Skype application and install it on your device. Follow the instructions properly to finish the installation process. Thereafter, launch the application, and enter the username and password to sign in to your Skype account.
After completing the process successfully, check whether the certificate error is there or not. Otherwise, move to the next section.
Fix 2: Update the Skype Application
An outdated version of Skype also leads you to this situation. Hence, you an updated version in order to fix the issue. It is better to turn on the automatic updates on Skype.
But if you disable that section, follow the steps given below and get the fresh version of Skype.
- First, start the Skype application on your computer. After that, move to the Menu bar and click on the help button to open up the drop-down menu list.
- Thereafter, press the Check for Updates option from the list. If an updated version is available, click on the download option. It will automatically download the latest version. After getting the latest version of the Skype application, restart the system and check whether the problem gets resolved. To keep the application updated, you need to turn on the automatic update option.
To enable the option, apply the steps as described in the section below.
- First, launch the Skype application and go to the Menu bar section. After that, select the Tools option.
- In that section, select the Options button. Now, let’s move to the Advanced section which is available in the left side panel. Then select the Automatic Updates option. Turn on the section and click Save to apply the change.
Fix 3: Remove Personal Certificate and Reinstall
In order to resolve the Skype certificate error, you need to delete the personal certificate and install it again. Hence, do the following steps to get rid of this situation:
- Firstly, open the Run window by pressing the Windows key and R at the same time. Then, type certmgr.msc in the Run box and press the Enter button. It will open the Windows Certificate Manager option.
- Now, expand the Personal folder by pressing the Certificate option. Next, search for the Communication Server certificate. Find out the needed the certificate is present or not. If yes, then check it did not expire.
- Lastly, delete the Communication server certificate and try to sign in to your Skype account for business purposes.
Fix 4: Turn the Antivirus off
If the above solutions fail to solve the issue, then try this one. A virus attack might damage the Skype application and as a result, you will get the certificate error.
Hence, to resolve the glitches, you need to disable the antivirus program and check whether the error still persists or not.
- To begin the process, open the Run dialog box and type control on the Run box. After that, hit the Enter button to open the Control Panel on your device.
- In the Control Panel option locate the search box and type Firewall. When the search result came out, expand the Firewall application. Simply tick a right mark on the right box next to the Turn Windows Firewall off section. Do the same procedure for the Public and Private network options to disable it. Click the Save button to apply the changes.
Ending this article, you can follow this article in order to fix the Skype certificate errors without any difficulties. Also, the mentioned methods are simple, easy, and hassle-free. In case, if you still facing the same error message while using the Skype application, you can get in touch with us through our comment section below.