Nowadays, while updating Windows 10 numerous users encounter this UNEXPECTED STORE EXCEPTION error. When this error occurs, the device freezes.
Basically, it is accompanied by the Blue Screen of Death (BSOD). The prime reasons behind the occurrence of this annoying error message are incompatible antivirus software, corrupted system files, driver issues, outdated display drivers.
If you also come across the same error message, you can try these solutions to resolve it.
Different Methods to Eliminate Error Message UNEXPECTED STORE EXCEPTION:
Most of the time, the error message appears while trying to update the Windows 10 device. However, you need to resolve the error message anyhow. Therefore, follow the methods mentioned below.
Fix 1: Reinstall the Antivirus Software
It has been proved that particularly some of the antivirus software such as McAfee, Avira is responsible for this problem.
In case you use any of the antivirus software, you need to update the software or reinstall it with a fresh version.
To reinstall the antivirus software, go through the steps mentioned in the section below.
- First of all, press the Start button and then, move to the Control Panel section. Now, navigate to the Programs and Features section.
- Thereafter, locate the antivirus software from the list and right-click on it. Afterward, select the Uninstall option from the drop-down menu.
- It will automatically uninstall the antivirus software from your device. After completely removing the software, launch a web browser and download the latest version of the antivirus software.
- Then, install the software and restart the system to check whether the error message still appears or not.
Fix 2: Check the Hard Drive
In case, if there is a problem with the hardware, especially hard drive you will face the problem. Most of the users have reported that the main reason for this problem is the SSID and after changing it with a new one, the problem has been resolved.
The problem also comes up due to the problem with the hard drives. To resolve the problem, you should disconnect the hard drive and reconnect it again. It is advisable that you can connect the hard drive with a different system to check.
While connecting the hard drive to the motherboard, you can try using a different SATA cable.
After doing so, check whether the problem gets resolved or not.
Fix 3: Turn Off the Fast Startup and Sleep Features
Windows 10 comes with a Fast Startup feature in order to boot faster. It will then put the system in a similar mode to hibernation. Though this is a useful feature, this can cause the error message to stop code unexpected store exceptions.
To turn off the Fast Startup, follow these steps.
- First, press the Windows + S key and then type ‘control panel’. Afterward, choose the Control Panel option from the search result.
- Now, select the Power option under the Control Panel section. Thereafter, move to the ‘Choose what the power button does’.
- After that, click on the ‘Change settings that are currently unavailable’ option. Now, uncheck the box corresponding to the ‘Turn on fast startup (recommended)’. Finally, click on the OK button to apply the changes.
Some of the users have also reported that they disable the Sleep feature and are able to resolve the issue. You should also try this once. To do so,
- Open the Power option and then, search for the current power plan. Next, select the Change the Plan settings option.
- Thereafter, set “Put the computer into Sleep mode” to Never and thereafter, choose the Save the Changes. You should also select the ‘Change advanced power settings’ and then open the Sleep section.
- Then, ensure that everything is turned off properly. Now, click on the OK button to save the changes.
After doing so, try to restart the system and check whether the same error message appears or not.
Fix 4: Uninstall the Problematic Drivers
The users often encounter BSOD or blue screen of death error due to the problematic drivers that have been installed on your Windows 10 device. To get rid of this situation, uninstall the drivers from your device.
Most of the users reported that the Realtek USB 2.0 card driver was causing this annoying situation. In order to resolve the problem, you should uninstall the Realtek driver. Hence,
- Press the Windows + X key to launch the Settings option and then select the Device Manager from the drop-down list.
- Now, search for the problematic driver from the Device Manager section. Thereafter, right-click on it and choose the Uninstall device option from the drop-down menu.
- A confirmation box will appear on the system screen. Then, select the Uninstall option to delete the driver from your device.
After successfully uninstalling the driver, restart the system and check the status of the error message.
Fix 5: Run an SFC Scan
Damaged or corrupted system files are also responsible for this annoying situation. Therefore, you should run the SFC tool in order to scan your device and locate the damaged system files.
To run this tool, perform these steps.
- Firstly, press the Windows + r key to launch the Run box. Now, type ‘cmd’ in the Run window. Next, right-click on the ‘cmd’ icon and select the ‘Run as an Administrator’ option.
- Due to this, the Command Prompt window will open as an admin. Type ‘sfc/scannow’ in the command window and start to scan your device.
- When done, remove the corrupted files and restart the system.
Hopefully, this will definitely help you to resolve the problem.
Fix 6: Update the Windows Operating System
As we mentioned in the above section, the problem also appears due to the use of the outdated Windows operating system. Microsoft constantly provides updates from the OS in order to resolve minor technical bugs.
To update the Windows OS, follow the stated instructions below.
- First, press the Windows + I key to launch the Settings option. Now, choose the ‘Update and Security’ under the Settings menu.
- Thereafter, select the Windows update from the left panel and click on it. Due to this, it will automatically search whether any updated version is available or not.
- If yes, then it will start to download the latest version of the OS automatically. When the downloading process gets over, install it on your device. It will take some time to complete the process.
When done, restart the system and now, you will no longer receive any error message further.