If you are a user of any Adobe CC(Creative Cloud) application, you may face numerous irritating errors. Adobe Error 7 is one of them that occurs while installing the application. Adobe Creative Cloud application stores information about the installation and running process in log files. So, this error is directly related to the log entries for Adobe.
This error may come with many additional errors and warning messages and often termed as Adobe Exit code. Various factors may trigger your computer to show this error on the screen. But, don’t worry, as we are going to discuss the best possible ways to fix this Adobe error.
Steps to Resolve Adobe Error 7
Many users reported encountering this error code when they try to install any Adobe Creative Cloud programs. There are certain reasons behind this error that include problems in Microsoft Visual C++ Redistribution Packages, malfunctions in Microsoft Windows Installer, issues with the Adobe installation directory and errors in the installation log files.
Let’s have a look at the below-mentioned methods and fix the Adobe Creative Cloud Error 7 on your own.
Fix #1: Repair Microsoft Visual C++ Redistribution Package
Adobe Error 7 may show up on Windows-based computers if there is any fault component related to the Microsoft Visual C++ Redistribution Package. To repair the file, you need to first navigate “Control Panel > Programs and Features”.
You will see a list of all the installed applications in your system. So, search for “Microsoft Visual C++ Redistribution Packages” on the list.
Right-click on that option and select “Change”. Tap on “Repair” in the next window. This will take some time to complete the process.
After finishing this, restart the system. Now, relaunch the Adobe application and see if the error is still occurring.
Note: You can also search through the Adobe log files to determine the exact Microsoft Visual C++ Redistribution Package version causing the error. After that, you can repair or reinstall only that version.
Fix #2: Repair Microsoft Windows Installer
In case, there is any fault in the Windows installer, Adobe Exit Error Code 7 may pop up on the screen. To fix the Microsoft Windows Installer, follow the instructions below.
- Click on the Start menu icon and look for the Command Prompt option.
- Right-click on that option and choose “Run as Administrator”. Select “Yes” when the User Account Control prompts.
- The Command Prompt window will open. Now, run an SFC scan by typing “sfc/scannow” in the window and hit Enter.
- After completing the scan, type “msiexec/unreg” and press Enter.
- Again, type “msiexce/regserver” in the Command Prompt and tap Enter.
After completing the method, reinstall your Adobe application and see if the error code is there or not.
Fix #3: Uninstall Adobe AIR and Reinstall Help Center
This is a very effective method to eliminate Adobe Error 7 from your computer. Have a look at the instructions below to complete the process.
Firstly, uninstall the application of Adobe AIR from the system. Then, you need to locate the AdobeHelp payloads folder.
Windows Users
- To uninstall Adobe AIR, navigate “Start Menu > Control Panel > Programs and Features > Uninstall Adobe AIR”.
- For locating payloads folder, “Computer > C > Adobe Master Collection CS5 > Adobe CS5 > payloads > Adobe Help”.
Mac Users
- For uninstalling, Mac users can drag the AIR app to the trash to uninstall the program.
- To locate payloads, navigate “Volumes > Adobe MasterCollection > Adobe CS5 > payloads > Adobe Help”.
Next, double click on “AIRInstallerRunner.exe” on Windows OS or “AdobeAIRInstaller.app” on Mac OS. After that, follow the onscreen instruction and get back to the payloads folder. In this folder, click on the AdobeHelp.air and follow the instructions.
If you have finished with all the above-mentioned instructions, reinstall the Adobe application.
Fix #4: Rename the Adobe Folders in the Installation Directory
You may have uninstalled the Adobe application before and tried installing the application. But, if getting the bothersome error, this fix is for you.
Sometimes, leftover files from the previous installation can lead to errors like this. In that case, check for the leftovers and Adobe folders in the Program Files for Windows. However, you need to check Applications if using Mac OS.
Windows users can navigate “Computer > C > Program Files > Adobe” and look for the folders. Rename the respective folder, if any of these folders contain the same name as that of the application you are installing now.
Note: For example, change “Adobe Creative Suite” to “Adobe Creative Suite old”. Check for another folder named “Adobe Patch Files” and rename that folder also.
But, Mac users need to rename the “Adobe” folder in the Application folder to “Adobe old”.
Now, reinstall the Adobe application on your Windows or Mac. If the installation is successful, delete the renamed folders.
Fix #5: Modifying Folder Permission in Windows
If Adobe Error 7 is due to problems with the file permission, you need to verify the permissions by changing some settings. Windows users can follow the instructions mentioned below to verify the file permission.
- Firstly, navigate “Computer > Organize > Folder and search options” and then go to the View tab. Select the “Advanced Settings” and uncheck the “Use sharing wizard(recommended)” and press OK.
- Now, navigate “Computer > C > program Data” and look for Adobe folder. Right-click on this application and choose the “Properties” option. Uncheck the “Read-only” box under the Attribute section and press “Apply”.
- Hit OK, when a small dialogue box prompts to confirm “Attribute Changes”. Now, select the “Security” tab and click on “Edit”. Select “Yes” if the UAC prompts for confirmation.
- Make sure you have checked the Allow box of “Full Control” for both System and Administrator and press OK. After that, click “Advanced” and select the Owner tab. Select the “Edit” option and click on “Accept” when the UAC prompts.
- Select “Administrator” in the “Change owner to” section and check “Replace owner on subcontainers and objects”. Click Apply and hit OK. Now, go to the Permission tab and tap on “Change Permissions”. Accept the UAC prompts.
- Check “Replace all child object permissions with inheritable permissions from this object”. Press OK and close the window. Repeat the same process for other file paths.
After following these steps, reinstall the Adobe application and check if the problem is resolved.
We hope, the post comprises the most effective solutions and by implementing them you can easily solve the Adobe Error 7.
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