Steam users lately complained that when they try to open the Steam store it simply doesn’t load. Steam store not loading has been a cause of concern for a majority of Steam users and they usually face it after updating Steam.
This becomes frustrating for gamers who want to buy games but can’t.
Reasons Behind Steam Store Not Loading
There are distinct reasons behind such problems and thus it is important to know about them before actually moving on to the solutions. Here we have listed some of the causes behind Steam Store not loading.
- Corrupted system files
- HTML cache
- Steam web browser cache
- An outdated version of Steam
Steam Store Not Loading: Try these Fixes
First of all, restart the Steam application and check if the problem resolves or not. If the problem persists even after doing so, you can try the other solutions listed below.
Solution 1: Get Rid Of HTML Cache
HTML cache maybe is the reason why you are confronting this issue and thus it is recommended to follow the steps provided below to clear it.
- Quit the Steam client and then invoke the Run box by pressing both the Windows and R keys together.
- Again, go to the dialogue box and type ‘control’ within it. In doing so, the Control Panel will open.
- Within the Control Panel, look for “Folder options” and click on it. Go to the View tab and mark “Show Hidden files, folders and drives”. Close the window after doing so.
- Invoke the Run window by pressing the Windows and R keys together and type “C:\Users\<Username>\AppData\Local\Steam\htmlcache’’ inside the dialogue box. Make sure to type your username instead of the Windows account.
- This will take you to the cache folder. Choose the items you want to remove and delete them.
- Once done, start the Run window again and type “steam://flushconfig” within the dialogue box.
- Press Ok to confirm the deletion. Remember, you will have to log in with your details again as all the details will be forgotten on deleting the cache.
- Restart the Steam client and check if it is working fine now or not.
Solution 2: Remove Steam Web Browser Cache
Any corrupting within the Steam web browser cache can result in such a problem as well. Thus, you can try removing it by following the steps given below.
- Launch the Steam application and click on the Steam tab located towards the left of the top section.
- Go to Settings>Web Browser>Delete Web Browser Cache. Click on Delete Web Browser Cookies.
- After that, restart your system and check if the problem resolves or not.
Solution 3: Delete Steam Files and Install them Again
Quit the Steam application before performing this solution and keep in mind that performing this fix will not remove the data of gameplay. Now, perform the steps given below in order.
- Press the Windows and R keys together to invoke the Run box. Type “taskmgr” within it to open the Task Manager.
- Using the Steam Client Bootstrapper quit all the Steam processes and then press both Windows and R keys together.
- Within the Run window, type “C:\Program Files (x86)\Steam” and hit Enter. Look for all the files and folders like Steamapps, Userdata, skins, steam.exe, Ssfn files.
- Make sure to delete all the files other than the above-mentioned ones. Start Steam again and check if all the Steam files have been downloaded and updated or not.
- Log in with your credentials to log in after installing. Check if the problem is resolved or not.
Solution 4: Remove Steam From Compatibility Mode
If you run Steam in compatibility mode, it might not work correctly. Thus, it is better to remove it from the same following the steps given below.
- Press both Windows and R keys together to launch the Run box and then type C:\Program Files (x86)\Steam inside it. Now, press the Enter button.
- Next, right-click on Steam.exe and go to Properties.
- Navigate to the Compatibility tab and unmark every box one by one. Click on “Change settings for all users”.
- Click on Apply and then the Ok button. Start the application and check if the Steam store is loading now or not.
Solution 5: Open Steam using Shortcut
Other than the above-listed solutions, you can also try opening the Steam store using the shortcut and check whether the Steam store is loading or not. To do so, follow the steps mentioned below.
- Again, invoke the Run box by pressing Windows and R keys together and then type C:\Program Files (x86)\Steam within it. Press the Enter button.
- Look for Steam.exe and then right-click on it. Select the “Create Shortcut” option from the dropdown.
- Now, right-click on the Shortcut for Steam and go to Properties. Within the Shortcut tab, go to Target and copy and paste “-no-cef-sandbox” at the end. Click on Apply and then the Ok button.
- Click on the Shortcut of Steam to start it and then check whether the store is loading successfully or not.
Apart from the above solutions, you can also try running Steam in big picture mode. Just right-click on the Steam application and click on Big Picture. Check whether the problem resolves or not. These were some of the methods following which you should be able to fix the situation when the Steam store is not loading.
