Oculus is a popular brand known for manufacturing high-end VR hardware and software applications. Sometimes, while using Oculus, you might encounter an error message saying ‘Can’t reach Oculus runtime service’.
This error indicates that the Oculus application has failed to connect with the core service. This happens mostly due to settings misconfiguration. Alternately, the software update running in the background can also trigger this issue.
However, you can easily resolve them with some simple solutions.
Simple Fixes to Solve Can’t Reach Oculus Runtime Service Issue:
Oculus did admit that there is some issue with their VR headsets. Consequently, they also offered a new software update to bypass this issue. But, before you begin with the solutions make sure that the headset is connected well with your computer or laptop. Also, verify that you’ve installed the application with all the administrative privileges.
Now, follow these easy solutions to effectively deal with the error in question:
#1.Use the Official Oculus Update
Once Oculus recognized the issue, they have immediately provided a new software update. This update had the necessary patches to resolve the issue. Many users have reported that the new software update was effective enough to fix the error smoothly.
To get this new update, simply visit the official website of Oculus. From there, search for the newly released update and download it on your device. Once downloaded, right-click on the software and choose ‘Run as administrator’ option.
Alternately, you can use the following solutions if this one doesn’t work successfully.
#2.Make Changes in the Date and Time
Changing the date and time of your device can also potentially help you get rid of this error. This might, however, cause some problems with the other applications on your device. But, you can always change it back when you need to.
Here’s how you can alter the date and time of your device:
At first, press the ‘Windows’ key and the ‘S’ key at the same time. Now, in the dialog box that appears, type ‘settings’ and then press Enter. When you get into Settings, click on the ‘Time and Language’ option.
Thereby uncheck the boxes next to the following two options: ‘Set time automatically’ and ‘Set time-zone automatically’. Now, find the ‘Change date and time’ option. Under this option, click on ‘Change’. Thereby, alter the date and time preferably somewhere between late 2017 and early 2018.
Finally, click on ‘Change’ to save the necessary changes that you just made. Now, restart the device and check if the issue still exists. In case the error still persists, you can move on to the next solution.
#3.Restart the Oculus VR Runtime Service
You might face this error with your Oculus VR if the runtime service doesn’t start with the appropriate parameters. A forceful restart of the service might help to take all the runtime parameters into consideration from the computer.
So, sometimes when you forcibly restart the Oculus runtime service, you can possibly resolve the issue successfully.
Here’s what you need to do for restarting the Oculus runtime service:
- Begin by pressing the ‘Windows’ keys and the ‘S’ key together. In the dialog box that appears, type ‘services.msc’ and then press Enter.
- When you get into the services tab, search ‘Oculus VR Runtime Service.’ Right-click on it and choose ‘Properties’ option.
- Thereby, tap on ‘Now wait for a few minutes’ options. Click on ‘Start’.
- Finally, restart the device and check if can’t reach the Oculus runtime service issue is resolved.
#4.Reinstall the Software
If none of the above solutions help you to fix the issue, then your last resort is to reinstall the software application. You need to uninstall the application and get rid of all the remnant files and folders from your device first. To uninstall and subsequently reinstall the device, you can follow these instructions:
- At first, press the ‘Windows’ button and the ‘R’ key together to open the Run dialog box. Inside this dialog box, type ‘appwiz.cpl’ and press Enter.
- Search for the Oculus application here. Right-click on the application and click on the ‘Uninstall’ option.
- Once the uninstall process is complete, you need to reinstall it back to your system. Restart the device and then visit the official website of Oculus to download a freshly updated version.
To sum up, if you’re wondering how to perform can’t reach Oculus runtime service fix, then you need not worry. Follow the solutions that we have provided above to resolve the error smoothly. We hope that this article was helpful to you.