The error 0x80070002 is a Windows 10 update glitch that usually appears when users are trying to find the available updates and attempts to run it. The Update process starts loading but, it freezes at a certain point and as a result, such kind of Windows error code emerges. This error code comes with an error message. And the message as follows “Error code description
Update failed, Error(s) found: Code 0x80070002 Windows Update ran into a problem”. Most of the time, this error code is displayed when users are trying to upgrade their Windows 7 or 8 to Windows 10. And this issue often triggered by the registry errors, incomplete installation of previous updates, incorrect date/time and so on.
But, fortunately, there are some easy ways that can eliminate this error from your device successfully. Therefore, look through the below-highlighted methods and figure out which one to apply, to get rid of this situation.
Potential Causes Behind Windows 10 Error Code 0x80070002
As per our words, we are going to provide you with all the possible fixes that you can attempt in order to remove the error code 0x80070002. But, before scrolling towards the solution part, you should know why this error occurs. Otherwise, you might not be able to resolve this issue. Here, in this section, we have highlighted some of the significant reasons behind the occurrence of this specific Windows technical glitch. Hence, have a look at the foremost causative factors:
Third party security software: If you have any third party application installed on your device, then this can restrict the installation of Windows updates. And as a result, error 0x80070002 Windows 10 error message is thrown on the display screen.
Corrupted system files: In most cases, such kind of Windows error code appears due to the damaged or corrupted system files. Generally, due to the virus or malware injection system files gets corrupted. And, such kind of error notification pops up on the screen.
Defective Software Distribution folder: Windows error 0x80070002 can also occur if the software distribution folder is detected as corrupted or defective.
Apart from these causes, such kind of issue can also emerge if you are trying to access through poor internet connectivity. This error also triggers due to an accumulation of the junk files. However, whatever be the reason, once you encounter such kind of error, you just need to get rid of this error as soon as possible. So, let’s take a look at the upcoming section where you will get to know how to troubleshoot the Windows error 0x80070002.
Constructive Workarounds to Fix Windows Error 0x80070002
As you have seen in the above section that there can be a lot of factors that can trigger this error. So, now you might get to know the troubleshooting methods that can resolve this problem in no time. Here, in this section, we are going to offer you a stepwise guide of genuine solutions to tackle this error efficiently. Hence, take a look right below:
Method 1: Reset Windows Update Components
Usually, such kind of Window error can emerge while attempting to install any Windows updates. Since the error might be caused due to issues with Windows Update, so, it is recommended to reset the Windows Update components in order to resolve this error. And, you can perform this action by following these steps:
In the first step, you have to press and hold the Windows Home key + X key simultaneously to open the Win + X menu. Once you are done with this step, you need to choose the Command Prompt (Admin) option. But, in case, if you didn’t find this option, then you can select the PowerShell (Admin) button from the result list.
Once the Command Prompt opens, you need to run the following command in the search field. And don’t forget to press the Enter key after each command.
- Firstly, enter “net stop wuauserv”
- After that, type “net stop cryptSvc”
- Thereafter write “net stop bits”
- Next enter “net stop msiserver”
- Now, navigate to Ren C:WindowsSoftwareDistribution SoftwareDistribution.old
- Then, type “Ren C:WindowsSystem32catroot2 Catroot2.old”
- After that, write “net start wuauserv”
- Next enter “net start cryptSvc”
- Afterwards write “net start bits”
- And finally, enter “net start msiserver”
After executing the above commands, restart the system and check whether the issue has been fixed. But, if the error still persists, then proceed to the further method.
Method 2: Modify the Windows Update Installation Files
If the previous method was unable to fix the Windows error 0x80070002, then it is advised to modify the Windows Update installation files immediately. Most of the users have complained that error code 0x80070002 appears when the system update process fails. And, for certain reasons, the installation files get damaged or corrupted. Resulting, such error code being generated. In that case, you require to rename the installation folder or terminate the installation folder from your device to fix this issue.
However, before modifying the installation files or folders, you might require to stop the Windows Update service. If you don’t stop the Windows Update service, then the installation file and folders may remain open in the program and as a result, you are unable to modify it. So, go through the steps mentioned in the below section:
Step 1: Stop the Windows Update Service
- Primarily, you need to press and hold the Windows Home key + R key simultaneously on your keyboard. And, this process will invoke the Run dialogue box. Once the Run dialogue box opens, write “services.msc” and hit the Enter key or choose the OK button.
- Here, you have to right-click on the Windows Update option. And now, reset the Startup Type as Automatic. Once you are done, go to the Service Status and hit the Start button. Next, hit the Apply button, as well as, the OK button to save the new changes.
After doing this action, restart your device and then try to install the Windows pending update again to check whether the issue gets removed.
Step 2: Rename the Software Distribution Folder
- First, go to the driver where your Windows is installed, usually in the C drive. Now, navigate to the folder named Windows and then, click on the SoftwareDistribution.
- Now, you need to remove the folder named SoftwareDistribution. Here, you might be asked to enter an administrator password, just do it. But, if you don’t need to remove this, then you can also name it as SoftwareDistributionOld.
Once you are done with all the above steps, close all the windows and restart your device to save all the recent changes on your device.
Step 3: Restart the Windows Update Service
- At the beginning of the step, you have to press and hold the Windows logo key + R button altogether on your keyboard in order to initiate the Search box. Here, in the Search box, type “services.msc” and hit the Enter button or click on OK.
- Now, you need to locate and select the Windows Update option. Once you locate it, right-click on it and hit the Start button in order to restart the service that you have disabled earlier.
- After doing this action, reboot your device and check whether the issue gets removed or not.
Method 3: Check the Date And Time
The date and time settings have a great impact on the Windows update. So, if you unknowingly set a wrong date and time on your device, then you can’t install the Windows Updates. So, you need to check the date and time settings on your device:
Primarily, you have to go to the Control Panel. And then, navigate to the Date And Time. Once you are in the Date And Time Section, here, you require to hit to Change the Date And Time button and make the necessary changes if applicable. Now, you can configure the time zone. Once it is done, simply press the OK button and then, select the time server from the result list.
Thereafter, locate the “Synchronize with an Internet time server” option and once you locate it, you will see that the option comes with a checkbox, simply mark the checkbox, and then hit the Update now button in order to proceed further. Now, you have to click on the OK button twice in order to finish the configuration and lastly, exit the window.
Before accessing the Windows update, restarts your device and once your device restarts, try to install the pending updates. If error 0x80070002 occurred because of the incorrect date and time settings, then after performing the above steps, the problem should be eliminated.
Method 4: Remove the Corrupted System Files
Sometimes, due to the virus or malware infection, the system files get corrupted or damaged and as a result, you might encounter Windows error 0x80070002. So, you can check for corrupted system files. And if you have any corrupted system files on your device, then remove them instantly.
In this situation, you can use the System Files Checker tool which is specially designed to repair corrupted files. So, firstly, you need to click on the Windows icon and then, write “cmd’ in the search field. Now, hit the Enter button and choose the Run As Administrator option. Once it is done, in the Command prompt type “sfc/scannow” and press the Enter button or choose the Ok button. This process might take some time to finish. So, don’t interrupt the process. Now, the System File Checker tool starts detecting the issue including the error 0x80070002. And if there are any corrupted system files, then it will repair the corrupted files automatically.
Now, if a notification pops up on the screen says that everything is done successfully, then you can try to install the Windows Updates once again. In case, you get an error notification that the system contains corrupted system files were found but can’t be repaired then, you require to repair the corrupted system files.
Method 5: Try DISM Tool
If the System File Checker tool fails to repair the corrupted system files, then you can try this one. As this is another integrated utility tool that can also repair corrupted system files. In order to perform this tool, you need to follow the steps mentioned in the below section:
In the first step, you need to press the Windows Home key and R keys simultaneously on your keyboard to launch the Run dialogue box Once the Run dialogue box opens, type “Command Prompt” and hit the Enter button. Now, choose the Command Prompt (Admin) option from the menu lost. Alternatively, you can also directly navigate to the search box and type “cmd” and then, press the Enter button. Now, select the top result list to open the experience.
After opening the Command Prompt page, enter the following commands in the search field. Command 1- DISM.exe /Online /Cleanup-image /Scanhealth. And, command 2-
DISM.exe /Online /Cleanup-image /Restorehealth. Here, you need to press the Enter key after executing each command the Command Prompt line.
Once you successfully execute the above commands, reboot your device. And now, check whether the issue gets removed or not. If the issue is still present, then move on to the next method.
Method 6: Use Windows Update Troubleshooter
If the previous method fails to resolve the Windows error code 0x80070002, you need to use the Windows Update Troubleshooter. To use this troubleshooter, you need to follow the steps below:
At the beginning of the steps, click on the Start icon and go to the Control Panel. Now, in the Control Panel window, navigate to the Troubleshooting section. Here, you require to locate the “Fix problems With Windows Update” button. Ad once you locate it, right click on it.
Once you are done with the above step, your device will begin the troubleshooting process. Now, wait until the process gets over. And once the process is over, restart your device and attempt to install the Windows update to see if the issue has been resolved.
Method 7: Disable the Proxy-Connection
If you use a proxy connection, then it is recommended to disable the proxy connections temporarily. To do this process, you need to follow the below-highlighted points:
Firstly, initiate the Internet Explorer and then, click on the Gearbox which is present on the top right corner of the window. Now, go to the Tools and tap on the Internet Options.
Now, you will see the option Connections, simply click on it and then navigate to the LAN Settings. Here, in the LAN settings, you require to uncheck the “Use a proxy server for your LAN” option. Once you are done, simply hit the OK button or hit the Enter key to make new changes.
If you perform all the above methods correctly, then hopefully, you won’t have to worry further with such kind of Windows error. But, in case, you are unable to perform all the steps, then you can opt for an expert’s help.