Solve BAD POOL CALLER Windows 10

BAD POOL CALLER is a type of Blue Screen of Death error. Just like many other Blue Screen of Death errors, this particular error also freezes the computer at a blue screen with the BAD_POOL_CALLER error message displayed. Sometimes, it will crash Windows and restart your PC in order to prevent damage to your system. This error occurs in almost all the Windows versions which include Windows Vista, 7, 8, 8.1 but we found a massive growth of victims of this problem when users update their devices to Windows 10.

BAD POOL CALLER error can occur anytime and when it does your computer will end up in a continuous looping with the error message again and again. After getting several complaints about this particular error we decided to provide a complete guide on how to get rid of BAD POOL CALLER error. So, if you are still facing this particular problem and don’t know how to get rid of it, then follow the rest of the article carefully.

What does BAD_POOL_CALLER Mean?

The “BAD POOL CALLER” error message is displayed to the users when your device is unable to read a file or a setting which is needed to complete a particular action. Windows keeps a series of needed files inside a data pool which is kind of an immediate repository for Windows. So whenever Windows need the files, data pool immediately allows it to read them. But, whenever Windows can’t read those specific files or settings within a certain time limit it shows the error message and forced to crash and reboot itself.

How to Check the Cause of the BAD POOL CALLER Error?

BAD POOL CALLER can cause for various reasons which make it a very complicated problem to troubleshoot. But, if the problem is occurring in the Windows 10 then there is a way to find the cause of the problem. In Windows 10 there is a function call Event Viewer which help users to find the cause of any error. If you don’t know how to use it, then follow this simple 3 steps:

  1. At first, turn on your device and press Window key + R key to launch the Run dialogue box. When the box open type eventvwr.msc into the dialog box and hit the Enter button.
  2. When the Event Viewer opens, expand the Windows Logs from the left pane and click on the Application.
  3. Now, look at the latest event box and find “Error” under Level column. Once you find the Error in the applications tab, look at the code of it from the Source column. Then, simply Google the code to find the meaning behind it.

How to Get Rid of the BAD POOL CALLER Error?

As we mentioned before, this error can occur for lots of different reason thus there are also multiple solutions to fix the issue. Most of the time this error occurs due to poor handling of certain aspects of your PC. So some minor changes here and there or going through some basic troubleshooting method can help you to get rid of the issue. So, if you are not able to point out which thing triggering the problem, then we will advise you to go through all the methods one by one.

Method #1: Update the Windows Operating System Patches

In 7 out of 10 cases users face BAD POOL CALLER error due to hardware or software incompatibility. If you have upgraded your PC to the latest Operating system and forget to upgrade all the hardware and software with it then you are bound to get this kind of issue. Because when you update the OS of your device the old version of certain hardware or software are not able to fully compatible with it and end up triggering the error notification.

That’s why in order to make sure that your hardware and software is fully functional with the Operating System, open the Windows Update section from the Control Panel and download all the latest Windows patches.

Method #2: Run the Built-In Troubleshooter

All the Windows device comes with numbers of built-in tool to handle various kinds of error issues. If you are facing BAD POOL CALLER windows 10 issue and downloading the patches not work for you, then the next best troubleshooting method for you will be Run all the Built-in troubleshooter tool.

BSOD Troubleshooter

BSOD is a well known built-in tool to deal with a blue screen of death related issue. So when it comes to troubleshooting tools, the first thing you should try is running the BSOD Troubleshooter. To use this tool open the Settings of your Windows 10 device and then go to the Update & Security section. Next, when the Settings window opens select the Troubleshoot from the left panel. Now, simply select the Blue Screen from the right pane and click on the Run the troubleshooter button. After that, just go through the on-screen instructions to fix the issue.

SFC Scan

If BSOD Troubleshooter does not work for you then the next thing you should try is, running the SFC scan. The SFC scan or System File Checker is a command-line tool. This tool scans all the system files and repairs them if it finds any potential issues in them. So, if a corrupt system file is the main cause of BAD POOL CALLER error, then running the system file checker will be the best option for you. To use this tool:

  • Turn on the device and press Windows Key + X Key to open the quick access menu.
  • Now, choose Command Prompt (Admin) option to open the Command Prompt box with administrative privileges.
  • Once the Command Prompt box opens, type “sfc/scannow” and press Enter.
  • After that, wait for a few minutes to let your device successfully conduct the scanning process and fix any corrupted file of the device automatically.
  • When the scanning process is complete, restart your computer and check if the issue is still present or resolved.


If both the above tool fails to solve the issue then your last option will be trying the DISM tool. This tool re-deploy the system image and resolves potential issues along the way, so give it a try. There are two ways available to run the DISM. First one is through the standard method and the second one is with Windows installation media. We provide a guide for both of them. So, choose any one according to your convenience:

  • Standard Method

    • Turn on the device and press Windows Key + X Key to open the quick access menu.
    • Now, choose Command Prompt and right click on it to open with administrative privileges.
    • Once the Command Prompt opens Paste the following command and hit the Enter button:

DISM /Online /Cleanup-Image /RestoreHealth

  • Now, simply wait a few minutes until the scan is finished and then restart your computer and check the status of the problem.

  • With the Windows installation media

    • At first, insert the Windows installation media and then open the command prompt in the same way you have done before
    • When command prompt opens type the following commands. But don’t forget to press Enter after typing each command:

1)dism /online /cleanup-image /scanhealth

2)dism /online /cleanup-image /restorehealth

3)DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess

  • Make sure you change the X value with the letter of the mounted driver.
  • Once the process finished simply restart the computer

Method #3: Check the Hard Drive

Another possible reason for the BAD POOL CALLER error can be, corrupted files on the hard drive. If that’s the reason you are getting the problem on your computer, then none of the above methods will work for you. To fix the hardware issue the best and the quickest way to solve the problem will be run the chkdsk scan. If didn’t already try this method then follow the below steps:

  • At first, you have to enter the Advanced Startup by restarting your computer while holding the Shift key.
  • When the system boots up you will see lots of option in it. Choose Troubleshoot from it and then click on the Advanced Option.
  • Next, from the new window, you have to select Command Prompt from the list of options and when it appears, enter the following command.

1)bootrec.exe /rebuildbcd

2)bootrec.exe /fixmbr

3)bootrec.exe /fixboot

Make sure to hit the Enter button after typing each command to run them:

  • In some cases, users need to run additional chkdsk commands to fix the issue. But to use these commands, you need to know about your drive letters for all your hard drive partitions:

chkdsk /r c:

chkdsk /r d:

(Above commands are used as  examples).

  • So, make sure you perform chkdsk command for every hard drive partition that you have and then restart your computer to complete the method.

Method #4: Remove your Antivirus

According to many online reviews, BAD POOL CALLER error also appear due to some specific third-party antivirus. To fix this problem you need to uninstall the antivirus software from your computer. If you are concerned about your computer safety then no need to worry. Apparently, all the Windows devices come with a built-in firewall. So even though you uninstall the third-party application you computer will be safe as long as Windows Defender is active. Many applications tend to leave certain files and registry entries once you uninstall them. So, be sure to use a dedicated removal tool to completely remove certain antivirus from your PC.

Wrapping Up

Hope these methods are able to properly guide you to solve BAD POOL CALLER issue. We try our best to put all the effective methods in this article. In case, we forget to add any effective method in this article, then let us know via the comment section below. We will add the method as soon as possible. If you are still stuck in the endless loop of the blue screen of death error, then we will highly recommend getting in touch with an expert for better guidance.

Maria Colombo
Maria Colombo
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