Solutions for Mobile Network not Available Error:
Set APN Configurations Correctly
- First, locate and open the ‘Settings’ application. Within the window that opens up, go to the section ‘Wireless & Networks’. Under that section, choose the ‘More’ option. Then, from the page that appears, select the ‘Mobile networks’ option.
- After that, when the new page with the heading ‘Cellular network settings’ comes up, then locate and choose the ‘Access Point Names’ option.
- This will open a new page called ‘APNs.’ There you need to select the default configuration ‘Verizon’ which was saved beforehand.
- Next, in the page ‘Edit access point,’ enter the details as follows – “Name= Verizon; APN= internet; Proxy, Port, Username, Password= Default; Server= blank; MMSC= http://mms.vtext .com/servlets/mms; MMS Proxy= blank; MMS Port= 80; MCC= 310; MNC= 012; Authentication type= not set; APN Type= internet + mms; APN Protocol, Bearer= Default”. At last, click on the ‘Save’ button to set this configuration.
Activate and Deactivate the Airplane Mode
Procedure to Set the Cellular Network in Manual Mode:
Use a Reliable Application to Increase the Strength of Signal
Steps to Fix the Incorrect Broadcasting Radio Signals:
- First, tap on the ‘Phone’ application and then dial the following – “*#*#4636#*#*”. As soon as you do this, immediately a page will come up with the heading ‘Testing’.
- On that page, choose the first option that says ‘Phone Information’.
- Now, a new page will come up that has a heading name ‘Phone Info’. Within this page allthe technical details of the phone are present. Out of all those details, just below thelabel ‘Current network:’ tap on the ‘Run Ping Test ’button.
- After that, move down a little and then go to a label which says ‘Set preferred networktype:’ Then, tap on the drop-down menu to reveal all the options. Out of all the optionsthat are present, select the one that says “GSM Auto (PRL)”.
- Next, at the bottom of this drop-down menu, tap on the ‘Turn off Radio’ button.
- At last, restart the smartphone and see if this problem is still there or not.
Activate Roaming Feature
- First, launch the ‘Settings’ application on your phone.
- Then, go to the ‘Wireless & Networks’ section and within it, select the ‘Sim cards &mobile networks’ option.
- Now, a new page will open up with the same name as the one chosen on the previous step. Inside this page, go to the “Settings” section, then select the ‘Data roaming’ option.
- At this moment, another page having a similar name as the option selected on the laststep will pop up. After that, once again, tap on the item ‘Data roaming’ to reveal a popupmenu.
- Within the popup menu, choose the ‘Allow mobile data roaming?’ to enable the ‘Roaming’ feature and select the ‘Always’ option.
- Finally, examine to see whether this error is still reappearing or not.
Update the Firmware
- First, go to the previous method and then follow the initial step. This will reveal the ‘Settings’ application’s main page.
- Within that window, scroll down to the bottom and then choose the ‘About phone’ option.
- Once a new page with the same name as the option chosen on the last step comes up,then select the ‘System updates’ option from the list.
- After that, a new window will show up where the Operating System automatically startsto look for any updates for the firmware. If there are any updates available, then thosewill be automatically downloaded and installed.
- During the update process, the phone will restart several times until it gets over.
- Once the device firmware update procedure gets completed, then see if this problem is present or not.
- First, press and hold the ‘Power’ button and then choose the ‘Power off’ option to shut down your device.
- After that, take out the SIM ejector tool and locate the SIM tray door.
- On that door, insert the tool to pop open the tray, then pull it forward.
- Next, remove the SIM card from the tray and keep it aside for two to five minutes. Then, place the SIM card properly onto the tray and carefully slide it back to the phone.
- Finally, power on the device and inspect if this glitch is still there or not. Process to Perform a Factory Reset, when not a single point within this section is able to eradicate this problem, then the last thing to do is to perform a factory reset of the phone. When this reset is done on the phone, then all the files and data present within the device will be erased and it will be set up with the factory settings. The steps to perform a factory reset is given in the following section.
- Tap on the ‘Gear’ icon to launch the ‘Settings’ page.
- Next, scroll down to the ‘System & Device’ section. Under this section, in the end, choose the ‘Additional settings’ option.
- After that, within a new page that comes up, move down and choose the second last option that says ‘Backup & reset’.
- Now, again another page will show up that has a similar name as the option you chose on the above step. Go to the end of this page and then tap on the item ‘Factory data reset’.
- In the last page that comes up choose the ‘All files on the phone’ option and then tap the ‘Reset’ button in the phone.
- At this moment, the reset process will begin. Wait for it to get over.
- Finally, when the phone is reset to the factory settings, then inspect if still, this error pops up or not.