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Unfortunately, Google Play Store Has Stopped [Step-By-Step Guide]

When you try to open the Google Play Store app or try to download any third-party application from the Google Play Store app on your Android device, you might encounter “Unfortunately, Google Play Store has stopped” error message on the screen. 

Thus, it can restrict you from using this application or downloading any application which is quite annoying. 

This error message indicates that the Store cannot sync, or there is a syncing problem between the Google servers and the cache on the devices.

The “Google Play Store has stopped” error can also be caused by damaged or corrupted Google Play Store application. Apart from that, cache data, an outdated version of the Google Play Store app, disabling the Google Play service can also lead to this error. 

How to Fix “Unfortunately, Google Play Store Has Stopped” Error?

Here, we are going to provide most of the common procedures by which you can solve the “Google Play service not working” issue on the Android device. Therefore, go through these steps and apply them step-by-step manner as instructed below:

Procedure 1 – Restart the Android Device

Restart the Android Device

The first thing that you should do is restart the Android device. Sometimes, restarting the Android device can fix this problem that you have encountered. To restart it, follow the instructions hereunder:

  • From your Android device, press and hold the Power button to launch the Boot window.
  • Tap on the Restart option to restart the device.
  • After completing the restart process, try to open the Google Play Store and check if the error message still pops up or not. 

Procedure 2 – Reset Apps

Reset Apps

Sometimes, resetting the Apps can solve the “Google Play Store has stopped” error on the device. To do that, follow these steps cited below:

  • Open the Menu section from your Android device.
  • Locate the Settings icon, tap on it.
  • From the Settings window, tap on Application Manager / App Manager.
  • Then, tap on the Menu button and then hit the Reset App Preferences option. 
  • Once the reset process is done, check if the problem is solved or not. 

Procedure 3 – Reset Google Play Store

Reset Google Play Store

Another effective procedure by which you can get rid of this error on the Android device. The following steps will help you:

  • At first, navigate to Settings section.
  • When you are in the Settings window, tap on the Apps and then select the All.
  • Find the Google Play Store and tap on it.
  • From the Google Play Store window, tap on the Force Stop option and the Uninstall Updates option.
  • Once you are done with these steps, try to open the Google Play Store application.

Procedure 4 – Update the Google Play Store and Google Play Service Application

Update the Google Play Store and Google Play Service Application

An older version of the Google Play Store application can cause the “Unfortunately, Google Play Store has stopped” error on the device. Therefore, you should update it by following these directions given below:

  • Open the Google Play Store application.
  • From the Google Play Store window, tap on the Menu button which is present at the top left corner.
  • Tap on the My apps & games option. Now, you will see opening updates list. 
  • Look for the Google Services Framework and then download it.
  • Again launch the Menu section from the Google Play Store and tap on the Settings button.
  • Scroll down the page until you find the Play Store version, tap on it to check for available updates.
  • If yes, then tap on the Update option to start the update process.
  • After completing the update process, restart the Android device and then check if the error still persists or not. 

Procedure 5 – Change the Time and Date

Change the Time and Date

 

Changing the Date and Time can also be an effective fix. Here are some steps that you can follow:

  • Tap on the Settings icon on the Android device and then select the System.
  • From the System section, tap on the Date & Time. 
  • Check the Automatic date & time if it is not turned on already. Then, move the toggle from Off to On.
  • If you have trouble, then you can manually set the time. 
  • Once you are done, reboot the device. 

Procedure 6 – Clear Cache of Google Play Store App 

Clear Cache of Google Play Store App 

If the Cache data does not remove from the Google Play Store app then you can come across the “Google Play Store has stopped” error on the device. So, you should remove them at the earliest. Hence, go through these steps:

  • First of all, go to the Menu list and tap on the Settings option.
  • On the Settings window, tap on the Apps.
  • In the Apps section, search for the Google Play Store application, tap on it.
  • When you are in the Google Play Store window, find and tap on the Storage and then tap on the Clear Cache button. 
  • Then, tap on the Clear Data option to clear them. 
  • After performing these steps, restart the Android device and then check if the error still shows up or not. 

After removing the cache from the Google Play Store app, remove the cache from the Google Play Service app. Here’s how to do that:

  • Open the Settings window.
  • From that window, tap on the Apps section and look for the Google Play Services, tap on it.
  • On the Google Play Services window, tap on the Storage button and then tap on the Clear Cache option to remove them.
  • After that, you will see the Manage Space option, tap on it and then tap on the Clear all Data option to clear them. 

Procedure 7 – Factory Reset on your Device

Factory Reset on your Device

If none of the procedures work for you then, you can try to factory reset on your device to solve this error message on your Android device. Below are certain steps that you can perform.

  • Navigate to the Settings window.
  • On the Settings window, tap on the System and then tap on the Advanced button.
  • In the Advanced section, tap on the Reset options.
  • Select the Erase all data (factory reset).
  • Tap on the Erase everything option from the menu list. Now, the reset process has started. 
  • Once the process is completed, check if the Google Play Store app opens without any error message.