In recent times, it has been found that the AOL mail users are receiving an issue related to AOL mail. Whenever they open the AOL mail, they become unable to access the mail and face AOL mail crashing issue as well. In most cases, this issue arises when the users download any third party software in their device. When they face AOL keeps crashing issue, they seek for the perfect hacks which will help them to solve the problem as soon as possible.
Keeping that in mind, here in this article, we are going to discuss some excellent tips on how to get rid of this error. So follow the instructions and make sure that you are connected with a good network.
Reasons Responsible for AOL Keeps Crashing Issue:
There are a number of reasons for what you might face the same issue in your AOL mail. Have a deep look at the common reasons and learn more about it.
- Incomplete installation of AOL mail app in your device.
- Using outdated or old version of AOL mail.
- Improper privacy settings of AOL mail application.
- Virus or malware attack in the device you are using.
Tips and Tricks to Get Rid of AOL Software Has Stopped Working Issue:
The following solutions are the most effective ones which will definitely help you to resolve this AOL keeps crashing problem without any delay. So execute the methods exactly the same manner as stated.
Method 1: Change to Secure Connection
This method is proved to be the most effective. You just have to set the AOL mail app to secure the connections. For doing the same, at first, you have to launch the AOL mail app from your computer. After that, click on the Settings option. You can find this option at the bottom left corner of the screen. Then, move to the “Manage Accounts” and click on it. Now, choose the “Change Mailbox Settings” icon. At that time, you might be sure that the Server Requires Encrypted Connection and Email icon are marked as a tick. You can find both options under the Sync tab. At the final step, you have to check if the AOL keeps crashing error gets eliminated or not.
Method 2: Update AOL Mail
By any chance, if you are using an Android device, then these steps are applicable for you. An outdated version of AOL mail can restrict your work and dont allow to access your mail anymore. On that occasion, you have to update the latest version of the application as well. To update your AOL account, first, you have to navigate to the Application tab and tap on it. Then, select “search” and click on it. In the Search box, type ‘AOL mail’. After that, click on AOL mail from the list of the suggestions. Now, you have to choose the Update option and let the application to update automatically. If you find the option is labeled as ‘Install’, then click on it and finish the entire update process. Finally, check if the AOL keeps crashing error gets solved or still showing up on your device.
Method 3: Clear Caches from your AOL Account
If your account gets filled with caches and cookies, then these steps are applicable for you in order to solve AOL software has stopped working issue. Thus, follow the steps exactly in the same manner. The first thing you have to do is to launch the Settings app. After that, you need to select Apps and tap on it. Then, select the Application Manager option by clicking on it. After that, move to the AOL Mail application. Navigate to the Storage option and click on it. Now, choose Clear Data and Clear Cache. Keep waiting for a couple of minutes while the cleaning process is going on. Finally, try to log in with your ID and password and verify whether the problem still exists or gets fixed.
Expectedly, the above-mentioned solutions will help you to get rid of the AOL mail crashing issue at the earliest possible. But in any case, if you face any sort of issue, then you can write to us. Moreover, if you like this post, then you can provide your feedback in the comment box below. We will be glad to see your feedback.