Why Outlook Keeps Asking For Password?

Microsoft Outlook is one of the most universally adopted email client programs for marketing communication all over the globe. It offers easy to use features with best-in-class security arrangements for active, as well as, secure communication. But still, Outlook users are not free from random glitches like other email clients. ‘Outlook keeps asking for password’ is one of the common errors faced by several users.

Sometimes, the Outlook desktop application keeps asking for the password again and again even after logging in properly. It can occur because of the recent Windows update or due to the Outlook settings. Windows updates are meant to improve the performance of the system, as well as, offer better functionality. But, sometimes this error can cause several issues.

If you face the same error, then nothing to get worried about this. Here, in this article, we are going to present some amazing tips and tricks to fix the ‘Outlook asking for password’ issue. Hence, you are advised to go through the article given below.

What Causes the “Outlook Keeps Asking for Password”?

When Outlook keeps asking for password, then there may be several reasons behind this. Have a look at the reasons given below to have a better idea of your current situation.

  1. If there are any problems with the setting of the Outlook application, then you can face this issue.
  2. After upgrading or updating the Windows Operating System you can face this issue. That means, due to the incomplete installation of the Operating System this issue can occur.  
  3. Due to the corrupted Outlook setting, you can face this issue.
  4. If the Credential Manager stores a wrong Outlook password, then you can also encounter this type of error.
  5. Bad internet connection might be the reason this behind this issue.
  6. You can also face this error due to the problems with the third-party antivirus software that is installed on the system.

Now, you are aware of the basic causes behind the error. Just match the above points with your current situation and identify this particular problem. After identifying the specific cause, you just need some hacks to fix this issue.

Amazing Hacks to Fix when Outlook 2016 Keeps Asking for Password

There are several ways to fix the ‘Outlook keeps asking for password 2016’ issue. But, before going to further solutions, first, you need to check the internet connection is stable or not that you are using on your PC. Then, stick to the methods given below:

Method 1: Clear the Cached Password

To solve the ‘Outlook keeps asking for password’ issue the first method you should try is to clear the cached passwords by going to the Control Panel. To clear the cached password, you need to perform the steps as follows:   

  1. At first, you have to move the cursor to the left-bottom corner of the screen and click on the Start logo.
  2. Then, look at the left side of the Start menu. There you will see the option ‘Control Panel’. Click on it.
  3. Now, you have to click on the ‘View By’ option by going to the Address bar. You will see this option on the right side of the display. Tap on the ‘Large Icons’ option.
  4. Go to the ‘User Accounts’ option.
  5. Tap on the ‘Manage your credentials’ option by going to the left upper side of the display.
  6. Choose the credentials for Microsoft, Outlook, by going to both the ‘Generic Credentials’ and ‘Windows Credentials’ section.
  7. Now, tap on the option ‘Details’. Then, choose the ‘Remove from Vault’ option.
  8. Next, you have to close the Control Panel. To exit from the Control Panel you should press the Alt and F4 key simultaneously.
  9. After that, you need to restart the system to save the changes.

Now, check that the ‘Outlook asking for password’ issue still showing or not. If the error persists, then move on to the solution given below.

Method 2: Enable the Password Remember Option

Sometimes, the ‘Outlook asking for password’ issue occurs due to some simple mistakes. When you are logging in the Outlook account, then you need to check the ‘Remember Password’ option. If you do not check the option, then it might be creating the issue. In such a situation, you need to enable the ‘Remember Password’ option. To perform this, stick to the steps given below:

  1. At first, launch the Outlook application.
  2. Then, you need to navigate to the File tab.
  3. Choose the option ‘Account Settings’ from the list.
  4. Go to the Email tab and choose your Outlook account.
  5. Now, in the new window, you have to scroll down the list to the bottom. Find the option ‘Remember Password’. Then, you have to confirm that you have checked the ‘Remember Password’ option.
  6. Restart the system.

After that, you need to check that the error has been gone or not. If you see that the error is still showing, then perform the methods discussed below.

Method 3: Untick the ‘Always Prompt for Login Credentials’ Option

The Outlook app might be showing you to type the password again and again because you might have configured the Outlook account as such. To reduce such a chance, you need to stick to the steps mentioned below:  

  1. First, go to the Outlook account.
  2. Then, drive to the File tab. Choose the option ‘Account Settings’ from the list.
  3. Tap on the ‘Account Setting’ option under the Account Settings section.  
  4. Select your Outlook account. Tap on the option ‘Change.’
  5. Now, tap on the option ‘More Settings.’
  6. Navigate to the upper right side of the display and tap on the Security tab.
  7. Untick the ‘Always prompt for login credentials’ box by going to the user identification section.
  8. Tap on the OK button and exit from the Outlook account. To close the Outlook app, you should hit the Alt and F4 key both at the same time, from the keyboard.

After that, check that the ‘Outlook asking for password’ issue is resolved or not. If you see that the error persists, then go to the method given below.

Method 4: Create a New Profile

Sometimes, the ‘Outlook asking for password’ issue can occur because of the damaged or corrupted Outlook profile, or due to any other problems with the Outlook profile. In such a situation, you should try to create a different Outlook profile to check if it can solve your issue. To create a new Outlook account, you need to perform the steps as follows:  

  1. At first, you have to confirm that the Outlook account is closed on your system.  
  2. Then, move the cursor to the Start logo and click on it.
  3. Navigate to the Control Panel.
  4. Now, tap on the option ‘Mail’.
  5. Tap on the ‘Show Profiles’ option. Then, tap on the Add button.
  6. Now, you have to type the name of your newly created account. Tap on the OK button.
  7. Next, type the name and email, at the specific field.
  8. Tap on the Next button and click on the Finish button.
  9. After that, select your account as the ‘Always use this profile’. Tap on the Ok button.

Now, you need to check that the ‘Outlook keeps asking for password’ issue has been gone or not. If the error persists, then go to the further solution.

Method 5: Update the Outlook Software

If you are using an outdated Outlook account, then you need to try to update it. Because due to the outdated Outlook app, you can also face this issue. Hence, update the Outlook application to its newest version.
To do this, have a look at the steps below:

  1. First, launch the Outlook application.
  2. Navigate to the File tab. Then, choose the ‘About Outlook’ option.
  3. Choose the Office Account. Then, tap on the ‘Update’ option.
  4. After that, choose the option ‘Update now entry’ from the list to find the latest updates for the Outlook app.

After performing the above steps, if you still face the same error, then move on to the solution given below.

Method 6: Rename the ‘Outlook.ost’ File

Now, you should try to rename the ‘Outlook.ost’ file to check if it can solve the ‘Outlook keeps asking for password’ issue. To rename the file, you need to perform the steps given below:

  1. At first, you have to make sure that you close the Outlook app.
  2. Now, you have to launch the Run Command box. Press the R and Windows key from the keyboard.
  3. Type ‘%LOCALAPPDATA%\Microsoft\Outlook\’ in the Run Dialog box. Then, hit the Enter key from the keyboard. Or, if you prefer you can also tap on the OK button.
  4. Now, search for the ‘Outlook.ost’ file. Then, rename it. Here, you need to locate the hidden files, as well as, the extensions to locate the specific file.  
  5. Next, you need to restart the system.
  6. After that, restart the Outlook application.

Now, check that the error is still showing or not. If the issue still occurs, then go to the next solution.

Method 7: Turn Off Outlook Anywhere

Some users use their Outlook application in several devices. You need to turn Off all the Outlook account from all the devices. To do this, you need to apply the steps as follows:

  1. At first, you need to open the Outlook application.
  2. Then, go to the File tab. Choose the option ‘Account settings’ from the list. Again tap on the option ‘Account settings’.
  3. Now, click twice on your specific Outlook account.
  4. Tap on the ‘More Settings’ option.
  5. Untick the ‘Connect to Microsoft Exchange using HTTP’ option by going to the Connection Tab.
  6. Tap on the Apply button.
  7. Click on the OK button until it will close the Outlook application.
  8. After that, you have to restart the Outlook application.

Now, you need to check that the ‘Outlook keeps asking for password’ issue is still showing or not. If the error persists, then move on the methods given below.

Method 8: Run the Outlook in Safe Mode

After performing all the troubleshooting methods given in the above section, you should try to run the Outlook in Safe Mode. Hence, you need to have a look at the steps provided below:

  1. At first, you have to launch the Outlook application.
  2. Then, go to the upper left side of the screen and click on the File tab.
  3. Select the option ‘Options’ from the list.
  4. Look at the left side of the display. Click on the ‘Add-ins’ option. It will open a new pop-up window. Here, you can check all the Add-ins that are installed on your computer. In addition, here you can also manage them.
  5. Select the Add-in, that you wish to remove from the system. Now, you will see Remove button on a small window. Tap on the Remove button.

Now, you have to check whether the ‘Outlook keeps asking for password’ issue is resolved.

Summing up

In the above guide, we have given some of the simplest ways to fix the ‘Outlook keeps asking for password’ issue. We hope if you implement the above methods in their given order, then it will surely help you to put an end to this issue. After successfully implementing the above techniques if you still face any sort of problem, then you need to connect with a professional expert. In addition, you can also share your doubts and valuable feedback through the comment box given at the end of this guide.

Maria Colombo
Maria Colombo
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