Windows 10 We Can’t Sign In to Your Account: A Comprehensive Guide

Windows 10 we can’t sign in to your account error message is often experienced by Windows 10 users while trying to access their account.

Most of the time if there are some issues with your current profile, then this error message might appear on the display. Sometimes, corrupt system files can also be responsible for this issue.

The basic solution is signing out from the device and then log in. But what would happen if this solution does not work? Don’t worry, you can take help from this guide.

Easy Solutions to Fix We can’t Sign in to your account Windows 10 Error

Have a look at the below part to fix this problem.

Solution 1- Create a Temporary Profile

Create a Temporary Profile

To apply this solution, follow the given steps. 

Step 1

Turn on the computer and wait until you see the Windows booting screen. When it appears, click on the Restart button. Next, click on the Troubleshoot and thereafter, click on the Advanced button.

Step 2

Search for Startup Settings and press the F4 key to open the Safe mode. Wait until the device boot up into the Safe mode.

Now, simultaneously press the Windows and R keys together to launch the Run dialog box. Thereafter, enter ‘regedit’ in the Run field hit the Enter key to open the Registry Editor.

Step 3

Furthermore, navigate to the following path ‘HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\ProfileList.’ Then, expand the Profile list and thereafter you will see a few subfolders named by starting values S-1-5-XX ( XX is any numbers).

If you choose the path that sets the ProfileImagePath key, then click on Ref Count key and change the value from 1 to 0. After that, restart the computer.

Step 4

Reboot the computer. When the computer boots fully, go to the Settings app. From there, click on the Update & Security option. After that, click on the Windows Update button.

Click on Check for Update option and wait until all the available update appears on the display.

Once you get, click on Run the Updates option.

After completion, reboot the system and if you are still unable to sign in to your account, then try the next solution.

Solution 2- Refresh the Location

Refresh the Location

To do so, first, click on the ‘This PC’ button and after that, right-click on the documents to see the Properties. Next, click on the Properties and thereafter, choose the Location tab.

Tap on the Find Target button. Find the location where the files are stored and click on it. Move to the top of the File Explorer and tap on the right of the directory list. Now, you can see this directory location on the display ‘C:\Users\(YourUser)\documents’. You have to copy this link address and paste it in the right place. Click on Apply to save the changes.

Then, again reboot the system and if the issue still persists, then give the next solution a chance.

Solution 3- Change the Password of the Problematic Applications

Change the Password of the Problematic Applications

Sign in to another admin account. Open the Control panel by using the Start menu. In the Control Panel, drop down and visit the Manage Users Account option.

Change the password for the account. Then, try to sign in to the Windows 10 device.

Solution 4- Run the SFC Command

Run the SFC Command

To repair the corrupt system files, use the inbuilt System File Checker. To run it, type’ cmd’ in the Search field and press the Enter key to open the Command Prompt.

Once the Command Prompt opens, right-click on it and select Run as Administrator. After that, type ‘sfc/scannow’, press Enter to start the scanning process. Wait for the completion. 

Then, check whether it can bring any changes or not. If not, then again open a Command Prompt and type ‘ DISM/Online/Cleanup-Image/RestoreHealth’.

Reboot the system and all the corrupt files will be repaired after rebooting. 

Solution 5- Check Whether ‘ We Can’t Sign in to account’ is not a scam 

Check Whether ‘ We Can’t Sign in to account’ is not a scam 

This is another effective fix that might help you to resolve the issue. For that, first of all, press the Power button. After that, press and hold the Shift key and click on Restart.

Once the system reboots, choose to Enable Safe mode or Safe mode with networking. After that, launch the Run prompt. Type ‘msconfig’ in the Run box and hit Enter to access the System Configuration panel.

Under this part, choose the Boot tab and after that, click on the Safe Boot option. If you wish to remove the Malware but you don’t use security software, then choose Safe Boot (Network) option.

Click on Apply. This solution will help you to solve the problem with other activated functions and also help you to understand whether the account is a scam or not.

Solution 6- Perform a System Restore

Perform a System Restore

In case the problem starts after recently installed hardware or software, then run the System Restore. 

System Restore will allow you to roll back to the well-performing system configuration without losing a single data or file c. To implement the task, first, proceeds to the Settings. After that, select the Update & Security option. Now, go to the left panel and select the Recovery button.

Thereafter, under the “Reset this PC option”, click on the Get Started button. Select ‘keep your files’ option. Furthermore, follow the online instructions to complete the restore process.

Hope any of the above-listed solutions must have helped you to fix this annoying error.

Maria Colombo
Maria Colombo
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